Representative Payee Investigator I - 531061

The University of Alabama•Tuscaloosa, AL

5d•Hybrid

About The Position

The Representative Payee Investigator I follows Social Security Administration (SSA) protocols to conduct SSA Representative Payee Reviews and assess whether representative payees comply with SSA requirements. The role prepares, generates, and distributes review notifications and SSA Privacy Act Statements to required recipients. Within the Alabama Disabilities Advocacy Program (ADAP), Alabama’s statewide protection and advocacy system for people with disabilities, this position investigates allegations of abuse and neglect, participates in legislative and regulatory advocacy, and conducts disability-rights education and outreach. The investigator conducts onsite reviews of people or entities serving as representative payees, interviews payees and beneficiaries, reviews confidential records, documents observations, and gathers relevant evidence. The role also examines work sites and housing facilities for possible health and safety violations and analyzes financial records for mismanagement or other potential violations. The position prepares comprehensive reports, develops corrective action plans to help representative payees meet SSA requirements, handles complex reviews, and may train representative payees in their duties. It also provides beneficiaries with information and referrals to other programs or services to help protect their rights and well-being.

Requirements

Bachelor's degree and two years of attorney, educator, paralegal, and/or advocate experience; or a master's degree and some attorney, educator, paralegal, and/or advocate experience.
Valid U.S. driver's license.
At least 19 years of age at time of hire and an acceptable Motor Vehicle Report in compliance with University policies; applicants under 21 will have some driving restrictions.
Successfully pass the required background check conducted by the U.S. Office of Personnel Management.
Ability to work with sensitivity toward individuals with disabilities.
Ability to work independently while being supervised and supported by managers and team members.
Ability to analyze and synthesize information from varied sources and manage multiple projects at once.
Effective verbal and written communication skills and exceptional interpersonal relationship skills.
Strong computer and technology literacy.
High commitment to service excellence.
Strong mathematical skills.
Successfully pass a pre-employment background investigation, including review of information obtained from social media and other internet sources.

Nice To Haves

Bachelor's degree and six years of related work experience or five years of advocacy work; or a master's degree and four years of related work experience or three years of advocacy work.

Responsibilities

Conduct SSA Representative Payee Reviews following SSA protocols and guidelines.
Review representative payee practices for compliance with Social Security Administration requirements.
Prepare, generate, and distribute review notifications and SSA Privacy Act Statements to required recipients.
Investigate allegations of abuse and neglect against people with disabilities.
Participate in legislative and regulatory advocacy work and conduct disability-rights education and outreach.
Conduct onsite reviews of people or entities serving as representative payees for Social Security beneficiaries.
Interview representative payees and beneficiaries.
Review confidential and private records; document observations and collect relevant evidence and information.
Review work sites and housing facilities for possible health and safety violations.
Review and analyze financial records to assess violations or potential mismanagement of beneficiary funds.
Prepare comprehensive reports detailing review findings.
Develop corrective action plans to help representative payees conform to requirements specified by the SSA Commissioner.
Handle complex reviews and train representative payees in their duties as required.
Provide beneficiaries with information and referrals to other programs or services, as appropriate, to protect their rights and well-being.