Representative Patient Account

St. Joseph's Health•Paterson, NJ

About The Position

Responsible for activities related to patient registration, including collecting demographic, financial, and insurance information. Screens patients before services are provided, collects co-pays, and refers self-pay patients to appropriate financial services when needed. Enters data accurately, provides prompt service to patients, and acts as a liaison for other ancillary departments within the hospital.

Requirements

  • High school diploma or equivalent.
  • At least one year of previous work-related experience.
  • Communication skills to frequently answer telephone calls and work with multiple interruptions while sustaining positive communication.

Nice To Haves

  • Bilingual skills.
  • Knowledge of medical terminology.
  • Proficient knowledge of Microsoft Office.

Responsibilities

  • Collect demographic, financial, and insurance information during patient registration.
  • Screen patients before services are rendered.
  • Collect co-pays.
  • Refer self-pay patients to appropriate financial services when needed.
  • Enter data accurately and provide prompt service to patients.
  • Act as a liaison for other ancillary departments within the hospital.
  • Answer telephone calls and maintain positive communication while managing multiple interruptions.
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