Representative III, Volunteer Recruitment

American Red Cross • Minneapolis, MN

2d • $64,000 - $70,664 • Onsite

About The Position

Develop and execute broad-based recruitment strategies to identify and attract volunteers. Provide coaching, guidance and subject-matter-expertise related to recruitment activities of prospective volunteers to effectively support goals and ensure placement of sufficient numbers of volunteers to meet operational needs. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. This role is not eligible for relocation assistance.

Requirements

• Bachelor's degree required.
• Minimum of 5 years of related experience.
• Ability to work on a team.
• Excellent oral and written communication skills.
• Strong interpersonal and presentation skills.
• Good organizational skills and the ability to handle multiple and continuously evolving priorities effectively.
• Intermediate proficiency with MS Office applications, including Word, Excel, PowerPoint, and Outlook.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time.

Nice To Haves

• Knowledge of group dynamics, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred.
• A strong team player with proven problem-solving skills.
• Clear, effective verbal and written communication abilities.
• High-energy, proactive, and adaptable in dynamic environments.
• Experience working with and leading volunteers.
• Proven experience in community outreach and engagement.
• Established relationships with local government agencies and community partners.
• Confident and engaging public speaker with experience presenting information, leading discussions, and representing organizations at community events, meetings, and public forums.

Responsibilities

• Utilize comprehensive recruitment strategies to meet assigned volunteer recruitment metrics, effectively support goals and ensure placement of sufficient numbers of volunteers to meet operational needs. Conduct general and targeted outreach and recruiting activities through various resource pools, networks and social media to obtain volunteer applicants tracked to referral and approval.
• Leverage recruitment venues, in-person presentations, social media campaigns, user groups and professional associations to identify and attract qualified candidates. Identify, cultivate, and maintain relationships with key volunteer recruitment agencies/organizations, market segments, and populations to create a robust network and strong candidate pipeline for future needs. Partner with assigned staff to strengthen existing relationships and identify and evaluate prospective volunteer recruitment sources and partnerships.
• Evaluate and modify recruitment strategies based on lessons learned. Support the development and ongoing refinement of the Volunteer Recruitment Plan to include both in-person and digital strategies.
• Provide coaching and guidance to volunteer recruitment teams (paid and volunteers), and foster a culture of volunteerism that supports recruitment strategies.
• Collaborate with marketing and communications teams to leverage existing or develop new recruitment materials. Create presentations to ensure maximum effectiveness for online and in-person targeted recruitment efforts.
• Maintain accurate records of all potential and actual volunteer leads through the appropriate tools. Produce status reports as directed.
• Support volunteer programs and services to meet established goals and objectives. May assist in scheduling and coordinating volunteer orientations, placements, meetings and events.

Benefits

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level