Volunteer Training & Recruitment Officer
Lambda CHI Alpha Fraternity Inc•Carmel, IN
•Hybrid
About The Position
The Volunteer Training and Recruiting Officer is responsible for recruiting, training, and supporting the volunteers who serve Lambda Chi Alpha Chapters. Working closely with the Associate Director of Volunteer Training and Recruiting, this role helps Chapters build strong advisory teams by promoting volunteer opportunities, identifying and recruiting qualified candidates, delivering high-quality training, and providing ongoing support that enables volunteers to succeed.
Requirements
- Bachelor's degree from four-year college or university
- Experience working within Microsoft Office Suite and Zoom
- Initiation into Lambda Chi Alpha required
Nice To Haves
- Training, coaching, mentoring experience preferred
- Experience working with Salesforce preferred, can be trained if not
- 3-5 years of experience in relationship-building, leadership development, customer relations, and/or volunteer engagement preferred
Responsibilities
- Execute the Fraternity's volunteer recruitment and training strategy, including recruiting and onboarding new volunteers.
- Partner with Chapters to assess volunteer development needs.
- Develop chapter-specific training plans using resources available through Lambda Chi Academy.
- Deliver virtual training sessions via Zoom.
- Travel to Chapters to facilitate in-person training and development programs.
- Train volunteers to confidently facilitate live, in-the-room educational sessions from Lambda Chi Academy.
- Collaborate with the Learning Outcomes team to develop and continuously improve volunteer training materials, facilitator guides, and educational resources.
- Build and maintain a pipeline of prospective volunteers by identifying, cultivating, and converting qualified candidates into active Advisors.
- Support Chapters in promoting volunteer opportunities and strengthening local advisor recruitment efforts.
- Identify opportunities to improve volunteer engagement, effectiveness, and long-term retention.
- Maintain accurate volunteer records, track key performance metrics, and produce reports using Salesforce.
- Travel as required to support volunteer recruitment, training, and Chapter development initiatives.
- Perform other duties as assigned in support of Lambda Chi’s strategic objectives.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
