Representative Customer Service | Pulmonology | Full-Time | Days
UF Health•St. Augustine, FL
•Onsite
About The Position
Begin a rewarding career in healthcare with a great organization where your growth and contribution matter. As the welcoming face of our clinic, you will help create a positive experience for every patient while building valuable skills in healthcare. Under the direction of the Supervisor, the Customer Service Representative serves as a key liaison between patients and healthcare staff by scheduling appointments, maintaining medical records, and providing timely, professional assistance.
Requirements
- High School Diploma or GED
- Demonstrated effective verbal and written communication skills
- Ability to handle stressful situations professionally, courteously, and effectively
- Basic understanding of medical terminology
- Strong customer service and interpersonal skills
- One to two (1–2) years of customer service experience
Nice To Haves
- Completion of a Medical Terminology course
- Two (2) years of customer service experience in a healthcare-related environment
Responsibilities
- Scheduling appointments
- Maintaining medical records
- Providing timely, professional assistance to patients
- Serving patients across all age groups
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
