Representative, Accounts Receivable

MEDITERRANEAN SHIP.INC. • Montreal, QC

12d • Onsite

About The Position

The Accounts Receivable Representative is responsible for collecting on and providing services for all customer invoices related to freight-related services (AR) and non-freight related services (ASI) including demurrage, customs inspections, etc. This role involves leading the collection process for overdue accounts, conducting account reconciliations, applying customer payments, resolving queries, communicating with customers and sales representatives, and approving shipments based on payment history and creditworthiness. The representative will also proactively monitor customer accounts against credit limits.

Requirements

• Proficiency in English and French languages to communicate with customers and sales representatives to facilitate smooth transactions.
• Minimum 3 years' experience in a similar role.
• Ability to work independently, and work under strict deadlines.
• Dynamic, ambitious, and strong interpersonal skills.
• Proficiency in using Microsoft office applications, strong Excel skills required.
• Excellent communication skills for negotiation and reconciliation.

Nice To Haves

• SAP experience an asset.

Responsibilities

• Lead the collection process for overdue accounts with advanced negotiation skills honed through a minimum of 3 years of experience.
• Conduct thorough account reconciliations, including issuing credit notes and adjustments as needed.
• Accurately apply customer payments and resolve complex queries promptly.
• Maintain effective communication with customers and sales representatives to facilitate smooth transactions.
• Utilize judgment to approve shipments based on payment history and creditworthiness.
• Proactively monitor customer accounts against credit limits, taking necessary actions.

Benefits

• Flexible health and dental benefits coverage (for all permanent full-time roles).
• RRSP coverage with the Company matching a portion of employee contribution (for all permanent full-time roles).
• Tailored training program opportunities for employee development.
• Employee mentorship, leadership, and assistance opportunities.
• Employee referral incentive program.
• Community Involvement.
• Gym facility Montreal and Toronto offices.
• Health & Wellness Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed