Accounts Receivable Representative

Onewater Marine Inc•Buford, GA

7h•$18 - $21•Onsite

About The Position

Accounts Receivable Representatives are responsible for monitoring payment processing and delivering excellent customer service. They are passionate about delighting internal and external customers and achieving and moving the payments through the process. The position is non-exempt.

Requirements

Demonstrates a continuous learning mindset and educates themselves on the processes and organization of the accounting department.
Actively seeks out ways to increase efficiency
Proves reliability and discipline by following all time keeping rules.
Promotes teamwork, support, and works with other team members, departments, and locations to ensure financial statements are well documented and correct.
Customer satisfaction, both internal and external.
Computer Knowledge
Achieves or exceeds efficiency goals.
Familiarity with accounts payable
Timely processing of customer payments
Must be proficient in Microsoft Word & Excel
Familiarity of accounting software and/or other programs
Drug Screening and Background check required

Nice To Haves

Ability to meet all deadlines in a fast-paced, high volume environment
Capacity to handle confidential information in a discreet and professional manner
Excellent communication skills, both oral and written
Attention to Detail

Responsibilities

Runs customer recurring charges on the 1st of each month and processes transactions.
Cashiers customer payments by check and credit card in accounting system and make bank deposits.
Effectively communicates with customers and accounting team on a timely basis, keeping them proactively informed of the status of all past due accounts.
Resolves customer issues and concerns by communicating significant issues to the Assistant Controller for review and reconciliation of customer accounts.
Resolves customer A/R accounts by updating addresses, email addresses, credit card information, merging duplicate customers and ensuring accuracy of aging reports
Maintains aging reports for in-house accounts to ensure balances are accurate.
Prints statements and corresponding work orders to send to customers. Pulls customer information that requires further review by service managers. Prepares and mails all customer statements.
Works with multiple locations to ensure storage/rental billing is completed on time and accurately.
Verify boat movement using rent roll or dock walk information and departure forms.
Reviews monthly aging to determine adjustments and write-offs in conjunction with store-to-store transfers in open parts packing slips.
Runs detailed aging reports by location and reviews with service managers for accuracy.
Enters and maintains customer’s credit card information in merchant online portal and corresponding credit card authorization forms.