Repossession Specialist

Old National Bank•Evansville, IN

8d•$18 - $30

About The Position

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.

Requirements

3-year banking / Collection experience preferred
Excellent Customer Service skills
Ability to Multitask
Able to follow up efficiently
Skilled verbal and written communication
Ability to work independently and as part of a team.
Strong organizational skills
Critical Thinking / problem solving skills
Microsoft office skills

Responsibilities

Working with customers regarding past due payments, attempting to avoid Repossession and Charge Off.
If the accounts are not able to be satisfied appropriately, this position will coordinate efforts with vendors, other ONB departments, and customers to secure the collateral and process required account maintenance.
Responsible for decisions regarding the collateral, such as but not limited to redemption requirements, additional fees for securing collateral, and if collateral is worth securing.
Ensure accounts are worked completely and efficiently, thus notifying all parties involved of delinquency; including but not limited to calling all numbers, skip tracing and sending appropriate letters.
Certify all activity is documented properly and accurately, assisting with and allowing necessary and appropriate follow up.
Identify and correct errors that may negatively affect the customer and/or the bank.
Coordinate with vendors, co-workers, management and other ONB departments to evaluate collateral, secure if appropriate, and follow up as needed, ensuring repossession actions are adequately managed timely and adhere to all compliance regulations.
Ensure that SCRA checks are completed at each milestone for any loans that are currently in Repossession.
Ensure that charge offs are taken in a timely manner, as outlined in procedures.
Certify that customers understand options, actions taken and expected/possible outcomes, working with them professionally and respectfully throughout the process.