Reporting Specialist

General Dynamics Information Technology•USA VA Home Office (VAHOME), VA

7d•$93,500 - $126,500•Remote

About The Position

GDIT is seeking a Reporting Specialist to join their team supporting the Indian Health Service (IHS) Electronic Health Records Modernization (EHRM) program. This role will involve creating and maintaining a variety of reports based on program needs, modernizing the EHR platform to improve data access, patient experience, and quality of care for American Indians and Alaska Natives. The position is fully remote and requires obtaining and maintaining a Public Trust clearance, including onsite fingerprinting.

Requirements

Bachelor’s degree and 5+ years of experience supporting cloud deployment and maintaining cloud solutions (additional work experience can be used in lieu of a degree)
Experience in ePMO, Salesforce, or similar technology required
ServiceNow experience required
Ability to analyze requirements, troubleshoot issues, and develop effective solutions
Ability to identify, understand, document, and create functionality aligning with customer value streams
Organizational and time management skills while working in a large multi-tiered management structure
Familiarity and experience with risk management practices
Must be able to obtain a Public Trust Level 5 clearance
Ability to travel up to 25% of the year, if needed

Nice To Haves

Experience with ePMO strongly preferred
Experience with ePMO from a program lead perspective
8+ years of relevant analyst experience
Experience supporting federal contract program manager
Excellent organizational and time management skills; ability to manage frequently changing priorities of competing importance
Ability to communicate and interact effectively with internal/external teams including key stakeholders and customers
Ability to produce high-quality documentation that contributes to the overall success of our program
Good communication skills for collaborating with both technical and non-technical stakeholders
Effective analytical and problem-solving skills

Responsibilities

Work closely with cross-functional workstreams to help create and maintain reporting based on program needs
Serve as the ePMO SME to include technical support and troubleshooting
Assist with migration efforts with reporting in ServiceNow
Pioneer new opportunities and capabilities with existing ServiceNow modules (SPM, ITSM, and IRM)
Identify major milestones, decision points, project lifecycle and other project events
Maintain accurate records/paperwork
Facilitate and participate in weekly schedule reviews
Incorporate lessons learned into the program register

Benefits

Variety of medical plan options, some with Health Savings Accounts
Dental plan options
Vision plan
401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match
Full flex work weeks where possible
Variety of paid time off plans, including vacation, sick and personal time
10 paid holidays per year
15 days of paid leave per calendar year to be used for vacations, personal business, and illness
Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees
Short and long-term disability benefits
Life insurance
Accidental death and dismemberment insurance
Personal accident insurance
Critical illness insurance
Business travel and accident insurance