Pathology Reporting Specialist

Mayo Clinic•Phoenix, AZ

12h•$23 - $33•Onsite

About The Position

Performs a variety of tasks in support of pathologists and other allied healthcare providers. Is accountable for ensuring accuracy and completeness of all documents through report review/medical editing, tests ordered, and patient case reports which allows the pathologists to focus on patient care. Tasks include transcribing pathology reports as well as quality, research and administrative documents. Responsibilities also include: coordinate patient case correspondence/materials, order tests and stains for cases, report test results, participate in and ensure billing and coding compliance, answering telephones and providing related follow-through, participation in process improvement which includes data collection, coordinating case conference materials, and maintain consultant calendar. Responsibilities may include accessioning of case materials. Required to follow work unit standard operating procedures along with reviewing and ensuring accuracy of those procedures. Routinely serves as a resource and mentor to others by training, educating, and mentoring both new and existing members of the work unit, and trouble shooting and resolving problems. Demonstrates initiative, proficiency, and good judgment to optimize the use of consultants and other allied healthcare providers' time. Must be highly organized, efficient, and multifunctional with ability to work independently as well as in a team. Has excellent written and oral communication skills and experience in medical terminology and customer service. The individual needs to exhibit high motivation to start and complete tasks independently and in a timely manner. Strong organizational and communication skills, with a commitment to quality and excellence in service, are important components of the role.

Requirements

High school diploma or GED equivalent required.
Four years of secretarial experience in a healthcare setting; OR, a minimum of five years of recent transcription experience; OR, an Associate’s degree and two years of related experience.
Previous demonstrated experience working with computer software applications including word processing, spreadsheet, database and electronic calendaring/scheduling systems, and web applications.
Excellent application of grammar, punctuation, and English usage.
Able to understand diverse accents and speech variations.
Ability to prioritize work and follow through independently.
Support a variety of consultants along with multiple specialties.
Handle an assortment of tasks.
High-level skill in organization, clerical aptitude, attention to detail, excellent written and oral communication skills, and interpersonal relations.
Excellent customer service skills.
Good decision-making and judgment.
Able to adapt to a rapidly changing environment and work collaboratively and professionally with a variety of work areas.
Works cooperatively with peers, and gives and receives constructive feedback.

Responsibilities

Transcribing pathology reports as well as quality, research and administrative documents.
Coordinate patient case correspondence/materials.
Order tests and stains for cases.
Report test results.
Participate in and ensure billing and coding compliance.
Answering telephones and providing related follow-through.
Participation in process improvement which includes data collection.
Coordinating case conference materials.
Maintain consultant calendar.
Accessioning of case materials.
Follow work unit standard operating procedures along with reviewing and ensuring accuracy of those procedures.
Serve as a resource and mentor to others by training, educating, and mentoring both new and existing members of the work unit, and trouble shooting and resolving problems.
Optimize the use of consultants and other allied healthcare providers' time.