Reporting & Data Call Analyst - Hybrid

Crum & ForsterEatontown, NJ
$48,500 - $71,200Hybrid

About The Position

The Reporting department of the Crum & Forster Accident & Health segment is looking for a multi-talented individual to join the Reporting team. This position will interact internally with Underwriting, Actuarial, Claims, Compliance, IT, Regulatory, and externally with the divisions business partners. This position will be focused on supporting the Companies’ automation initiatives and processing information received from partners.

Requirements

  • Ability to clearly present information through the spoken or written word; read and interpret complex information with moderate supervision
  • Ability to establish a good rapport with all customers and business partners
  • Demonstrated concern for a high-level of service delivery and a strong focus on customer satisfaction
  • Capability to analyze relevant aspects of a situation before reaching a conclusion
  • Strong focus on accuracy when completing all projects
  • Provide a sustained effort and dedication to getting the job done well, while working continuously to produce superior work regardless of obstacles or setbacks
  • Displays personal concern, interest, pride and accountability in all areas of responsibility
  • Ability to effectively handle multiple tasks in a fast-paced environment
  • Ability to work both independently and in a team environment
  • Strong organization and time management skills with exceptional attention to detail

Responsibilities

  • Analyze reconcile, and triage data received from select partners to permitted parameters to allow for effective robotic process automation daily
  • Compile data and analyze for submission to States to satisfy regulatory reporting requirements
  • Lead the annual MCAS (Market Conduct Annual Statement) process in compiling internal & external data for timely submission to the NAIC
  • Decompose high-level business and user requirements into functional requirements, specified in an appropriate level of detail and forms suitable for use by those who must base their work on the requirements
  • Perform requirements analysis and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable, and that they conform to standards
  • Participate in peer reviews of work products derived from requirements specifications to ensure that the requirements were interpreted correctly
  • Reduce or eliminate process redundancies and inefficiencies
  • Perform special projects and assignments under the direction of senior personnel
  • Other duties as assigned

Benefits

  • Competitive compensation package
  • Generous 401K employer match
  • Employee Stock Purchase plan with employer matching
  • Generous Paid Time Off
  • Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing
  • Tuition reimbursement
  • Industry-related certifications
  • Professional training
  • Matching donation program
  • Volunteer opportunities
  • Employee-driven corporate giving program
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