Data Reporting Analyst

Continental Finance Company•Wilmington, DE

1d•Hybrid

About The Position

Continental Finance Company (CFC) is a growing financial technology company specializing in marketing and servicing credit cards for consumers with less-than-perfect credit. The Data Reporting Analyst will be a key member of the Technology team, responsible for CFC’s business intelligence, reporting, and analytics functions. This role involves developing and maintaining reports, dashboards, and data solutions using technologies such as Snowflake, Tableau, and SQL Server. The analyst will deliver accurate, timely, and actionable insights to support various core business functions including operations, marketing, collections, and customer journey management. The position will also build out CFC's key operational data processes, such as campaign reporting, outbound communication strategies, and data exchange activities with banking and credit card processing platforms, including the Fiserv Optis system. Collaboration with business stakeholders and technology teams is crucial for defining reporting requirements, improving data quality, and establishing consistent measurement practices. The role aims to contribute to data-informed decision-making and enhance CFC’s analytics capabilities through reporting standards, data governance, and business intelligence best practices.

Requirements

Bachelor’s degree in Data Analytics, Computer Science, Information Systems, Business Analytics, Statistics, Mathematics, or a related field.
Experience in business intelligence, reporting, data analytics, or a related role or project.
Strong proficiency in SQL and experience working with enterprise data platforms, including Snowflake, SQL Server, or similar technologies.
Experience developing dashboards, reports, and data visualizations using Tableau or other business intelligence tools.
Strong analytical and problem-solving skills, with the ability to translate complex data into meaningful business insights and recommendations.
Excellent communication and stakeholder management skills, with the ability to collaborate effectively across business and technology teams and present findings to both technical and non-technical audiences.

Nice To Haves

Experience supporting data quality, reporting governance, metric standardization, or business intelligence best practices is preferred.
Experience within financial services, fintech, lending, banking, or credit card operations is a plus.

Responsibilities

Develop, maintain, and enhance business intelligence dashboards, reports, and data visualizations using Tableau, Snowflake, SQL, and other reporting technologies to provide timely, accurate, and actionable business insights.
Analyze business, operational, customer, and portfolio data to identify trends, measure performance, evaluate business outcomes, and provide meaningful insights across CFC’s various lines of business.
Partner with business stakeholders to understand reporting requirements, define key performance metrics, and translate business needs into scalable reporting and analytics solutions that support organizational objectives.
Ensure the accuracy, consistency, and integrity of reporting data by validating data sources, investigating discrepancies, supporting data quality initiatives, and promoting standardized business metric definitions.
Collaborate with technology, marketing, and other cross-functional teams to support analytics implementations, data collection strategies, reporting enhancements, and the effective use of data across the organization.
Communicate analytical findings, trends, and recommendations effectively to both technical and non-technical stakeholders through dashboards, reports, presentations, and data visualizations that support data-driven decision making.
Drive continuous improvement of CFC’s reporting and analytics capabilities by enhancing data quality, reporting processes, governance standards, business metrics, and business intelligence best practices across the organization.