Reporting and Analytics Manager
About The Position
The Reporting and Analytics Manager leads a data analytics team and partners with business leaders to identify needs for business-specific analysis that informs decision-making. The role provides insight by building reports, analyzing data, and using advanced statistical models. It manages the intake and delivery of ad-hoc and project requests, develops team skills, coordinates analysis projects from conception through deployment, and leads change initiatives and process improvements. The manager communicates analytical findings and their business impact to stakeholders and executive audiences, ensures the quality and value of deliverables, and is accountable to business leaders for the team's hours. Farmers describes its work environment as hybrid, combining virtual flexibility with in-person collaboration. Employees living within 50 miles of a corporate office work in the office at least three days and virtually up to two days; applicants farther away may still be considered. The position operates in an open office environment with customary distractions, noise, and interruptions. The role requires a high school diploma or equivalent; a bachelor's degree is preferred. A current or pursued insurance designation and at least five years of experience in data analytics, qualitative analysis, process improvement, and project management are required, as is three to five years of people-leading experience. Experience with predictive modeling, data extraction, relational database concepts, and query tools is preferred. The preferred technical stack includes Power BI, Excel, SQL, Tableau, and Snowflake.
Requirements
- High school diploma or equivalent required.
- Minimum five years of experience in data analytics, qualitative analysis, process improvement, and project management required.
- Three to five years of people-leading experience required.
- Possesses or is currently pursuing an insurance designation.
- Strong verbal communication, listening, and written communication skills.
- Ability to develop and deliver effective presentations and present to all levels of the organization.
- Ability to interpret complex statistical data and explain it in an easily understood manner.
- High accuracy under pressure and ability to manage multiple projects while meeting strict deadlines.
- Excellent judgment, decision-making, and critical-thinking skills.
- Strong technical aptitude; expert proficiency in Microsoft Excel and proficiency in other Microsoft Office tools.
- Adaptability and flexibility with new technology.
- Demonstrated project-management skills.
- Demonstrated analytical skills, including the ability to identify and apply business rules to analysis projects.
Nice To Haves
- Bachelor's degree preferred.
- Experience with predictive modeling, data extraction, relational database concepts, and query tools preferred.
- Preferred technical stack: Power BI, Excel, SQL, Tableau, and Snowflake.
Responsibilities
- Lead a team of business and data analysts.
- Manage the flow of ad-hoc and project analysis requests, including triage, assignment, customer communication, and expedited handling of escalated requests or issues.
- Recommend, deliver, or facilitate training to increase team skills.
- Coordinate analysis projects through conception, data gathering, analysis, presentation, and deployment.
- Apply project-management best practices, including stakeholder communication, scope and timeline management, tracking actual versus budgeted hours, and measuring and communicating project value.
- Execute change initiatives and process improvements on the Analytics team, and engage in continuous improvement.
- Identify opportunities to improve internal or external business processes, map process steps and outcomes, form actionable initiatives or proposals, and involve relevant stakeholders.
- Measure and communicate the value of process improvements, critically analyze team output, and eliminate non-value-added work.
- Proactively escalate issues or concerns requiring organizational attention.
- Communicate analysis results, statistical concepts, statistical approaches, and business-performance impacts effectively to leadership.
- Develop employees' presentation skills for project sponsors and business leads, and deliver presentations to executive audiences.
- Maintain accountability to business leaders for team hours worked.
- Deliver quality products to internal customers using analysis techniques and quantitative skills, including data extraction through SQL, business query interfaces, and analysis cubes, as well as descriptive statistics.
- Build strong partnerships with business leaders and establish the analytics team as a trusted source of decision-support insights.
- Develop an effective intake, prioritization, and delivery approach that balances priorities, capacity, quality, and timeliness.
- Develop team analytical, technical, and communication capabilities through coaching, targeted development, and knowledge sharing.
- Translate complex data into clear, actionable insights for business and executive audiences.
- Provide clear direction, ongoing coaching, and support that enables employees to grow and succeed.
Benefits
- Competitive salary commensurate with experience, qualifications, and location.
- Bonus opportunity based on company and individual performance.
- 401(k).
- Medical coverage.
- Dental coverage.
- Vision coverage.
- Health Savings and Flexible Spending Accounts.
- Life insurance.
- Paid Time Off.
- Paid parental leave.
- Tuition assistance.
- Meaningful volunteer projects.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
