Reporting Analyst

CMA CGMNorfolk, VA
$62,000 - $65,000Onsite

About The Position

The Reporting Analyst serves as the primary communication channel for the Sales and Trade organizations, addressing their reporting and marketing requirements. This role involves consolidating and distributing scheduled reports to these teams, as well as participating in key meetings to gather and disseminate information. Additionally, the Reporting Analyst handles on-demand reporting requests, generating reports directly or escalating complex requests to the Database Management team.

Requirements

  • Scope of CMA service profiles
  • Familiarity with Sales Organization
  • Familiarity with CMA systems (LARA, DIVA, MIRA, etc.)
  • General transportation industry knowledge
  • Attention to detail
  • Ability to analyze and be comfortable working with large amounts of data
  • Excellent analytical skills with proactive attitude
  • Exceptional skill in MS Excel: Including Pivot Tables, v-Lookups & Graphing
  • Proven computer literacy in Word, Excel, PowerPoint and Outlook
  • Access and SQL knowledge preferred
  • Team player with good interpersonal and organizational abilities
  • Excellent written, verbal, and interpersonal communication skills
  • Ability to work under stress and tight timelines
  • Ability to multitask and manage priorities
  • Ability to work with and through others (Trade, Inside Sales and Field Sales) to achieve the required outcome
  • Ability to manage time efficiently
  • Available to work over 40 hours a week to complete essential projects
  • High School Diploma or GED
  • 1-3 years of industry experience
  • 3-5 years of Sales/Trade/Customer Service Related experience

Nice To Haves

  • Associate’s Degree

Responsibilities

  • Attend and participate in various in-house and virtual meetings to monitor trending service performance, align analytical reporting efforts with regional sales team needs, and stay informed about changing market conditions.
  • Consolidate (if needed), validate, and provide all Recurrent Reports to Sales and Trade teams according to schedule.
  • Receive and analyze On Demand reporting requests from Sales and Trade teams, assessing complexity and prioritizing tasks.
  • Escalate complex On Demand reporting requests to the Database Management teams as necessary.
  • Generate On Demand presentations for Sales and Trade Teams using pre-approved format templates.
  • Organize and create Customer Advisories pertaining to Sales and Trade.
  • Undertake miscellaneous related duties or projects as assigned.

Benefits

  • health insurance
  • retirement plans
  • tuition repayment
  • paid time off
  • Performance-based bonuses
  • Professional development opportunities
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