Replenishment & Warehouse Lead Ambassador (Retail / Coca-Cola Store)

Coca-Cola•Las Vegas, NV

1d•Onsite

About The Position

The Replenishment & Warehouse Lead Ambassador performs general warehousing duties in support of the retail store and is responsible for replenishing store stock. The role covers loading and unloading, order fulfillment, verifying and documenting receipts and shipments, inspecting orders, stocking, inventory control and reconciliation, forklift operation, and delivery-truck operation. The Lead supports day-to-day Las Vegas operations, works cooperatively with associates and other groups, follows company procedures and safety standards, and works effectively with little supervision. The position is responsible for daily store replenishment, including picking, system transfers, and delivery, as well as warehouse organization and processing merchandise for the sales floor. When the Support Center Manager is unavailable, the Lead is responsible for day-to-day operations, provides direction and coaching to associates, investigates picking and receiving errors, and coordinates truck movement for pickups and deliveries. The role also supports retail and other store locations and communicates shortages and out-of-stocks to planners and retail operations. This is a first-shift role, generally scheduled between 5 a.m. and 4 p.m., with days and times subject to business needs. Availability to work any day of the week, including weekends and holidays, and to work days and evenings is required. The work involves a warehouse environment, including exposure to heat, cold, rain, and height, and frequent physical activity and lifting of materials or equipment up to 50 pounds.

Requirements

High school diploma or equivalent.
A valid Nevada Driver's License and successful completion of an annual DMV background check.
Must successfully pass an MVR check, drug screen, and criminal background check.
Must be authorized to work full-time in the United States without requiring Coca-Cola Company sponsorship.
Ability to lead a team in a retail warehouse environment; 3+ years of experience preferred.
Experience with back-of-house retail operations; 3+ years preferred.
Ability to communicate and interact effectively with associates, support staff, and business contacts.
Ability to operate PCs or main computers and business programs for inventory control and receiving; basic knowledge of Word and Excel.
Ability to operate warehouse and delivery equipment and understand basic warehouse operations and functions.
Awareness of company safety policies and procedures, including hazard identification and reporting, safe company-vehicle operation, proper PPE, and safe industrial-equipment operation.
Ability to adapt work practices, priorities, procedures, or schedules in response to changing conditions and multiple demands.
Ability to cooperate with others, offer help, and foster a team climate focused on shared goals.
Ability to work independently and make decisions about day-to-day operations.
Ability to provide operational direction and communicate work priorities to associates.
Ability to work in warehouse conditions that include extremes of heat, cold, and height.
Ability to stoop, stand, walk, climb, reach, push, pull, grasp, lift, and perform repetitive motions; frequent lifting of materials, merchandise, or equipment up to 50 pounds or of awkward items.
Availability to work any day of the week, including weekends and holidays, and days and evenings.

Responsibilities

Follow company policies, procedures, and safety standards.
Perform general warehouse operations and maintain warehouse organization.
Accurately process paperwork and verify, document, and inspect receipts and shipments.
Participate in receiving, shipping, order fulfillment, drop-ship, warehouse GMP, material ticketing, and process-improvement activities.
Conduct daily cycle counts and maintain inventory data integrity at a detailed level.
Follow the MOS and RTV processes accurately.
Safely perform pickups, deliveries, and delivery-truck operations; operate company vehicles in accordance with company policy.
Use the Island Pacific operating system to replenish and restock the store, including zone-based restocking for The Coca-Cola Store Las Vegas.
Manage daily store replenishment, including picking, system transfers, and delivery.
Communicate shortages and out-of-stocks to planners and retail operations.
Oversee merchandise processing and preparation for the sales floor.
Serve as the responsible lead for day-to-day operations when the Support Center Manager is unavailable.
Investigate picking and receiving errors.
Provide operational direction, coach associates on processes and procedures, and communicate work priorities.
Manage the efficient movement of trucks for pickups and deliveries when the Support Center Manager is unavailable.
Coordinate support and communication with retail stores and partner groups, including the World of Coca-Cola, Las Vegas retail, Atlanta Syrup Branch, Visual Group, Magic Memories, and other store locations.
Move additional materials as needed and support all areas with good company stewardship.
Operate company computers and appropriate software.
Work productively with little supervision and perform additional duties as assigned by management.