Replenishment Support Manager - National Sales

US Foods

6d•$75,000 - $125,000•Remote

About The Position

The primary purpose of the Replenishment Support Manager - National Sales is to perform in-depth root cause analysis and implement sustainable solutions to resolve systemic issues related to sourcing, vendor maintenance, supplier performance, and on-time delivery, thereby optimizing inventory replenishment processes and improving overall reliable service to our CBS customers. This role also includes leading third-party resources while driving strong cross functional collaboration with sales, area leadership, and other key stakeholders to align with business demand, mitigate risks, and deliver measurable improvement in service levels. The ideal candidate is a proactive problem solver with a deep understanding of replenishment and supply chain dynamics in a fast-paced environment.

Requirements

5 years of experience managing operations and leading teams within core supply chain functions, specifically, Supply Planning, Inventory Management, Vendor Management, Purchasing, or other food service/distribution related functions such as Merchandising, Category Management, or Sales Operations
Experience working with Supply Chain Planning & Inventory Management systems, (i.e., Blue Yonder, Logility, SAP, etc.)
Proficiency in data analysis & visualization tools, (i.e., Excel, Sigma, Tableau, PowerBI, etc.)
Ability to synthesize key information, structure communication, and present to leadership team
Capability, confidence, and professionalism to be customer facing on calls and in-person meetings.
Strong interpersonal skills with ability to collaborate cross-functionally and draw linkages to business
High attention to detail, strong customer orientation, and fact-based decision making
Effective communication/ presentation skills
High emotional intelligence and executive presence
Demonstrates strong independent judgment in making strategic decisions with limited supervision
Bachelor’s degree in business, supply chain or related fields, or equivalent military and/or professional experience

Nice To Haves

Three (3) years of management and leadership experience

Responsibilities

Own all replenishment-related performance metrics for assigned National Sales customer accounts.
Actively engage in National Sales-level staff meetings on replenishment performance and issue resolution.
Lead detailed root cause investigations into systemic replenishment issues, including sourcing constraints, logistical and vendor supply challenges, and chronic on-time delivery performance.
Develop and implement corrective and preventative action plans to address root causes and eliminate recurring issues to influence.
Partner closely with sales and area leadership to ensure alignment in inventory strategies, MDA requirements and overall improvement plans.
Monitor and oversee how sales events are orchestrated from a replenishment standpoint for your assigned customer accounts; engage cross-functional leaders as needed with sales and merchandising.
Coordinate and ensure on-time & in-full delivery of limited time offers assigned to National Sales accounts; help with post-event follow-ups and performance reviews.
Oversee timely action of service requests for assigned National Sales customer accounts; work with Area Directors to determine allocation priorities for significantly constrained items.
Own and coordinate replenishment tasks end to end with area buying teams, Replenishment Excellence, NSAL and other teams for timely item setup and customer onboarding.
Track execution of area buying actions and tasks for timely setup.
Lead coordination and upfront data gathering for item setup (lead times, MOQs, other replenishment parameters); work closely with merchandising, area buying teams, and Replenishment Excellence.
Lead and coach a team of third-party support team of replenishment specialists.
Set clear performance expectations, provide regular feedback, and foster a culture of accountability.
Implement standardized processes, best practices, and training programs to elevate team capabilities and ensure consistent execution.
Prepare and present performance updates, risk assessments, and improvement recommendations to CBS.
Conduct data-driven analysis using Sigma, Tableau, Excel, SCPO, PPT and any additional systems or tools as needed.