Replenishment Manager

Michaels Stores
Onsite

About The Position

The Replenishment Manager will lead and support inventory management and merchandising standards and maintenance. This role is responsible for planning and providing a well-merchandised and in-stock store for the customer to shop, assisting customers in finding what they are looking for, and delivering friendly customer service. The position involves assisting the Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance with applicable laws and requirements, holding the team accountable for store conditions and results, and managing and supporting truck processes to ensure standards are met. The role also includes managing and executing planogram (POG’s) and AD set processes, managing and executing shrink and safety programs, and serving as Manager on Duty (MOD). Additionally, the Replenishment Manager will maintain seasonal sets and feature space to visual merchandising standards, assist with interviewing, on-boarding, coaching, observing, and training new team members, support Talent Development activities, participate in Performance Management activities, and utilize leadership competencies for continued self-development. The role requires interacting with others in an accepting and respectful manner, remaining positive and respectful in difficult situations, promoting commitment to the organization’s vision and values, and projecting a positive image as a role model. Responsibilities include acknowledging customers, helping locate product, providing solutions, assisting with Omni channel processes, and being cross-trained in Custom Framing selling and production. Other duties as assigned.

Requirements

  • Retail merchandising and customer service experience preferred
  • Ability to remain standing for long periods of time
  • Ability to move throughout the store
  • Regular bending, lifting, carrying, reaching and stretching
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment
  • If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation

Nice To Haves

  • Special Certifications or technical skills

Responsibilities

  • Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results
  • Manage and support the truck processes and lead the teams to ensure standards are met; achieve your KPI’s and manage your team to achieve their role KPI’s
  • Manage, execute and support the planogram process (POG’s) to standard.
  • Manage, execute and support the AD set processes.
  • Manage and execute shrink and safety programs.
  • Serve as Manager on Duty (MOD)
  • Maintain seasonal sets and the feature space to our visual merchandising standards
  • Assist with interviewing, on-boarding, coaching, observing and training of new Team members; support with Talent Development activities; participate in Performance Mgmt. activities of your team; utilize the leadership competencies for continued self-development
  • Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
  • Acknowledge customers, help locate product and provide solutions
  • Assist with Omni channel processes
  • Cross trained in Custom Framing selling and production
  • Other duties as assigned

Benefits

  • health insurance (medical, dental, and vision)
  • paid time off
  • tuition assistance
  • generous employee discounts
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