Replenishment Coordinator

Cameleon RH•Labrador City, NL

4d•Onsite

About The Position

At Cameleon HR, we believe in happiness at work, and that it starts with a good fit between the role, the right company, the right superior and the work environment that will stimulate you! We are here to listen to you, understand you and know the person behind the resume. We are committed to present you offers that will allow you to grow and professionally and personally bring you forward. Are you ready for a Cameleon adventure? Our expertise, your colours! Under the authority of the branch manager, the incumbent is responsible for the end-to-end implementation of VMI projects, as well as the execution and follow-up of replenishment and inventory management services at client sites (VMI). Client-focused, the incumbent builds lasting professional relationships and resolves issues with responsiveness. They are proficient with the company’s technology tools, particularly the Stockify VMI system, and ensures that operational documentation is kept up to date to guarantee service continuity.

Requirements

Valid driver’s licence and WHMIS training certification.
Bilingualism (French and English), both oral and written; the incumbent will be required to interact with clients in both languages.
Proficiency with IT tools and inventory management systems (e.g., Stockify VMI); ability to operate various types of equipment.
Strong customer service orientation: active listening, proactivity, and a constant focus on client satisfaction.
Ease in communicating and collaborating with a variety of stakeholders, both internal and external.
Ability to build and maintain trusted professional relationships over time.
Thoroughness, methodology, and attention to detail in the execution of tasks.
Self-sufficiency and ability to manage multiple priorities simultaneously.
Ability to work effectively as part of a team and contribute to a collaborative work environment.
Adaptability in the face of unexpected situations and a solution-oriented mindset.

Responsibilities

Plan and coordinate the implementation of VMI projects at client sites: site visits, needs assessment, strategy definition, and full deployment (equipment, products, Stockify VMI system, labels, order testing).
Maintain an organized and compliant environment at client sites: material classification, storage space management, and adherence to applicable standards.
Ensure the cleanliness and general upkeep of client facilities: cleaning storage areas, checking the condition of equipment, and reporting any situation requiring intervention.
Maintain adequate stock levels at all times, place orders through the company’s technology tools (Stockify VMI), and promptly report any anomaly.
Regularly inspect systems and equipment, identify failures, and apply appropriate corrective measures.
Receive, verify, and store orders at client sites; prepare and load merchandise for delivery in accordance with issue slips.
Manage WHMIS products: establish and validate control methods, analyze new requests, and define applicable restrictions.
Build strong professional relationships with key client personnel and provide ongoing on-site support for any needs related to equipment, products, or procedures.
Resolve client issues promptly and communicate any relevant observations to the sales representative and branch manager.
Actively monitor client environments to identify sales development opportunities.
Train users on the Stockify VMI system, common anomalies, and correction methods; keep operational documentation up to date at client sites.
Comply with and enforce the procedures, standards, and regulations of the organization and its clients, including the requirements of the Health and Safety at Work program, and represent company values at all times.
Contribute to team spirit and carry out any other related task required by the position.