Repairs Technician

EXFOHouston, TX

About The Position

As a Service Center Repair Technician you will troubleshoot, repair, or calibrate electronic and optical test equipment as required. You will operate various test equipment and tools needed to perform repairs and calibrations. You will document parts, labour time, and analysis notes in SAP ERP and provide repair estimates as required. This Job Description indicates, broadly, the duties of this position. It should be noted that the job title nor this Job Description limits the duties of this position, and the company may require you from time to time to do any other duties within your capacity.

Requirements

  • Experience electronic and fiber optic equipment
  • Experience with analog and digital electronic circuits and technology is required
  • Experience with handling of electronic equipment is required
  • Experience with electronic troubleshooting and repair methods is required
  • Experience with the use of ERP (experience with SAP is an asset)
  • Very good computer literacy and understanding of databases, email, and spreadsheets.
  • Good verbal and written reporting skills.
  • Excellent attention to detail to produce a high-rate of ‘right-first-time’ results in all work.
  • Ability to learn new skills, technologies, and ideas rapidly.
  • Ability to work to within deadlines and under pressure while maintaining a positive attitude at all times.
  • Customer, action, and results-oriented
  • Versatility
  • Strong sense of responsibility and organization
  • Autonomy, attention to detail, and accuracy
  • Ability to work as part of a team
  • Relevant experience: Minimum 2-3 years of electronic test equipment service experience with good understanding of electronics.
  • Language requirement: English (spoken, reading, writing)
  • Education: minimum College in electronics program

Nice To Haves

  • Experience with SAP is an asset
  • Knowledge of EXFO products and operation would be an asset
  • Experience with optical equipment is beneficial

Responsibilities

  • Troubleshoot, repair, or calibrate electronic and optical test equipment as required
  • Operate various test equipment and tools needed to perform repairs and calibrations
  • Document parts, labour time, and analysis notes in SAP ERP
  • Provide repair estimates as required
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