Perform duties to repair and test strapping tools to meet manufacturer specifications and prepare data for repair estimate. Most importantly, safety is the number one goal while performing any work in the facility. Work from work order forms, product operation parts, and safety manual instructions. Pull work order forms and enter repair tech information into the computer and check for special customer instructions before planning repair needs. Diagnose tool operating problems and check on applicable test unit to analyze and determine repair issues. Disassemble unit, clean components and parts and check for worn, damaged and possibly defective parts. Enter the work order parts needed for repair from the bar code sheet or product manual for the product you are working on and check the price of repair and if the cost is not over 50% of the price of a new tool, then send the parts list to the parts department so the order can be filled. If the repair is over 50% of the cost of a new tool STOP the repair and proceed with an estimate for final approval from the customer or sales. Once the repair is determined to be okay for finalization retrieve the parts from the parts department and proceed with final assembly and testing. At this point any comments that point out irregularities that the customer or sales should see need to be added to the work order under the comment section. Any highly unusual issues should be reviewed with the Group Leader or Plant Manager. Tool and final work order packing slip from the parts department should be taken to the shipping area and packaged for shipment. All fully trained repair technicians are required to produce enough repairs that will average out to 5 tools and 7 labor hours per day by the end of each month. All repair technicians will be required to use pneumatic test equipment, power wrench, power drill, power grinder, high heat propane torch, electronic Tensile test fixture, tapping drill, and computer for diagnostic checks on battery tools and a wide variety of hand tools. Follow all safety rules and keep work area in a clean and orderly condition. Other duties as assigned.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED