Repair Technician II, 1st shift (5:30 am - 2:00 pm)

HME Careers•Carlsbad, CA

3d•Onsite

About The Position

HME has been creating innovative products for the drive-thru and pro-audio industries since 1971. From the very beginning, we've known these solutions would never have happened without the customer-focused people who make up our company. HME has a team environment with a culture of collaboration, learning, and growth. With subsidiaries located in California, Missouri, Canada, UK, India, and China, companies around the world depend on HME for clear, reliable communication solutions. From setting the standard for drive-thru headsets and timer systems in the quick service restaurant (QSR) industry to developing professional audio equipment used in the Olympic Games, HME strives to create the newest, most innovative products on the market while providing quality care and attention to its customers. At HME you will have the opportunity to learn and grow while developing our future products. Come join our team! HME is looking for your talent! If you are a Repair Technician we would love to hear from you! In this role, you will, under moderate supervision, and following Company guidelines, troubleshoot the defective units and repair all assigned company products returned from the field for service. We are currently hiring for a Repair Technician II, 1st shift (5:30am - 2:00pm).

Requirements

Excellent Soldering skills, capable of fine pitch remove and replacement of complex surface mount components
Good Verbal and written communication skills.
Ability to Read/interpret manufacturing drawings and schematic diagrams
Ability to use common hand tools.
Capable of operating required equipment.
Ability to exercise good judgment.
Good interpersonal skills.
Ability to operate a Personal Computer.
Minimum 2 years (4 years preferred) electronic equipment diagnosis and repair or related field
Associates degree in Electronics Technology, Technical School or Certificate, or equivalent combination of education/experience including understanding of basic electronics theory - Required

Responsibilities

Troubleshoots and processes equipment returned by customers for repair or exchange.
Using sound judgment, works with moderate supervision on routine tasks and semi-detailed instructions on new assignments.
Troubleshoots to PCA area or to component level to determine equipment failure and compares findings with customer complaints.
Performs rework modifications, updates, and realignments to return equipment to working order.
Validates and documents corrective actions taken to restore returned equipment to working order.
Performs testing to ensure equipment functions according to specifications.
Inspects finished products to verify conformance to industry and workmanship standards.
Documents failure codes and repair information on company systems
Identifies problems with products and procedures and reports them to the Engineering Lead or Supervisor.
Point out and communicates any service/reliability issues that arise.
Documents known issues and works with assigned personnel to improve diagnostic and troubleshooting processes.