Repair Technician I

Luminator Technology Group•Plano, TX
•Onsite

About The Position

Luminator Technology Group is hiring a full-time Repair Technician to join its Repair Center team. The role performs advanced system-level troubleshooting and component-level repairs on mobile video, signage, and lighting products for transportation partners. The technician contributes to the department’s goals and works hands-on to support the team’s growth. The position involves inspecting, testing, troubleshooting, and repairing products and systems; setting up test fixtures and industrial equipment; maintaining test equipment and records; assessing product content and component condition; and preparing repair reports and time and cost estimates. The technician is expected to follow OSHA safety guidelines, maintain ESD-protected areas, communicate technical issues clearly, and work independently and accurately in a fast-paced team environment. Positions are required to be in office unless otherwise posted. The employer describes a competitive total compensation package with annual incentives, PTO, paid holidays, floating holidays, healthcare, dental, vision, and 401(k) options.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of experience in testing environments and using general mechanical assembly tools.
  • Experience with tools such as oscilloscopes, multimeters, power supplies, and programming tools.
  • Ability to solder through-hole and surface-mount components.
  • Ability to read and explain schematics.
  • Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
  • Ability to follow OSHA safety guidelines every day.
  • Knowledge of testing, repair, and manufacturing procedures and systems.
  • Knowledge of customer and personal service principles, including assessing customer needs, meeting quality standards, and evaluating customer satisfaction.
  • Strong listening, written comprehension, speaking, and communication skills.
  • Ability to communicate complex technical issues clearly and concisely to people with little or no technical background.
  • Ability to identify problems, develop and implement solutions, and pay attention to detail.
  • Ability to prioritize and manage projects to meet deadlines.
  • Ability to work independently, meet deadlines, and work efficiently and accurately amid fluctuating work volumes in a fast-paced team environment.
  • Ability to see details at close range, within a few feet.
  • Ability to use computers and computer systems to program, write software, set up functions, enter data, or process information.
  • Ability to recognize when something is wrong or likely to go wrong.
  • Ability to apply general rules to specific problems and produce sensible answers.

Nice To Haves

  • Associate degree preferred.
  • Understanding of RS232, RS485, J1708, CAN bus, Ethernet, and similar interfaces.

Responsibilities

  • Inspect, test, troubleshoot, and repair systems, components, and other products using established procedures.
  • Set up and configure test fixtures, mechanical and/or electrical controls, cabling, power sources, and measuring instruments.
  • Conduct and log routine preventative maintenance of test fixtures and equipment.
  • Maintain equipment logs recording performance, problems, repairs, calibrations, or tests.
  • Set up and test industrial equipment to ensure it functions properly.
  • Evaluate message listings and digital content for appropriate formatting for each product type.
  • Inspect equipment components for accurate assembly and installation, and for defects such as loose connections or frayed wires.
  • Maintain ESD-protected areas and required charts.
  • Compile and submit repair reports and work timesheets.
  • Provide time and cost estimates for repairs.
  • Monitor gauges, dials, and other indicators to ensure machines are working properly.
  • Repair machines or systems using necessary tools.
  • Use logic and reasoning to evaluate alternative solutions and approaches to problems.
  • Perform routine equipment maintenance and determine when and what maintenance is necessary.
  • Carry out other job duties as required.

Benefits

  • Competitive total compensation package, including annual incentives.
  • Generous paid time off plan.
  • 8 paid company holidays.
  • 3 floating holidays.
  • Healthcare benefits.
  • Dental insurance.
  • Vision insurance.
  • 401(k) options.
  • Earn time off starting on the first day.
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