Repair Specialist, Traveler

Steris Corporation • Stow, OH

1d • Hybrid

About The Position

At STERIS, our Repair Specialist Travelers serve as an experienced lead for assigned mobile repair unit or provide support within a local surgical instrument repair lab. Our Travelers repair surgical instruments, provide on the job coaching to local Repair Technicians and ensure daily operations are performed effectively (i.e.: safety, mobile unit operations and Customer requirements).

This role requires daily travel by driving a company vehicle, such as a 25 foot box or a rental car. If offered this position, STERIS will run a 7 year driving record check, as part of our onboarding process.

Our Repair Specialist Travelers travel up to 75% of the time, all across the US. All expenses paid for by the company.
This is a safety sensitive position.

Requirements

• High school diploma or GED and a minimum of 5 years relevant work experience, including a combination of repair, operations, Customer engagement, and leading others.
• Ability to perform and train repair skills, such as Ultra sonic function, Metallurgy, buff & polish, bend, sharpen, shape, hinge points, serrations & braze, advance Dremel operation, and re-cup & rejaw.
• Must be able to translate complex information into insights for Customers.
• Must be able to meet flexible schedules with early/late hours, travel up to 75%.
• Must be able to pass a DOT medical exam and comply with all DOT regulations.
• Must have a valid driver’s license with an acceptable driving record and be at least 21 years old to meet the FMCSA age requirement for commercial interstate driving.
• Must be able to be compliant with hospital/Customer credentialing requirements.

Responsibilities

• Partner with local Managers to develop reporting for Customer consultation, as well as identify and escalate risks/issues, as it relates to stainless surgical instrumentation.
• Work cross functionally with Sales, Customer Service, Operations, etc. to ensure current and new account implemention is effective.
• Have full accountability for coordinating team schedule, travel and operational readiness to meet Customer operational requirements.
• Deliver accurate and timely administrative reporting and documentation to Customers and management.
• Adhere and comply with all protocols (DOT, STERIS and Customer), for safe operation of mobile repair labs.
• Responsible for mentoring less experienced Repair Technicians.

Benefits

• Extensive training and development
• Career progression path with growth and training opportunities
• Competitive pay, overtime opportunity and annual merit review and incentive plans
• Uniforms and all necessary tools provided, business travel and all related expenses paid
• Medical, vision, prescription, dental and life insurance
• 401(k) with a company match and paid holidays and time off
• Tuition assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED