Repair Specialist, Traveler

STERIS•Chicago, IL

1d•Remote

About The Position

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Summary At STERIS, our Repair Specialist Travlers serve as an experienced lead for assigned mobile repair unit or provide support within a local surgical instrument repair lab. Our Travelers repair surgical instruments, provide on the job coaching to local Repair Technicians and ensure daily operations are performed effectively (ie: safety, mobile unit operations and Customer requirements). This role requires daily travel by driving a company vehicle, such as a 25 foot box or a rental car. If offered this position, STERIS will run a 7 year driving record check, as part of our onboarding process. Our Repair Specialist Travelers travel up to 75% of the time, all across the US. All expenses paid for by the company. This is a safety sensitive position.

Requirements

High school diploma or GED
A minimum of 5 years relevant work experience, including a combination of repair, operations, Customer engagement, and leading others.
Ability to perform and train repair skills, such as Ultra sonic function, Metallurgy, buff & polish, bend, sharpen, shape, hinge points, serrations & braze, advance Dremel operation, and re-cup & rejaw.
Must be able to translate complex information into insights for Customers.
Must be able to meet flexible schedules with early/late hours, travel up to 75%.
Must be able to pass a DOT medical exam and comply with all DOT regulations.
Must have a valid driver’s license with an acceptable driving record and be at least 21 years old to meet the FMCSA age requirement for commercial interstate driving.
Must be able to be compliant with hospital/Customer credentialing requirements.

Responsibilities

Partner with local Managers to develop reporting for Customer consultation, as well as identify and escalate risks/issues with accounts.
Work cross functionally with Sales, Customer Service, Operations, etc. to ensure current and new account implemention is effective.
Have full accountability for coordinating team schedule, travel and operational readiness to meet Customer operational requirements.
Deliver accurate and timely administrative reporting and documentation to Customers and management.
Adhere and comply with all protocols (DOT, STERIS and Customer), for safe operation of mobile repair labs.
Responsible for mentoring less experienced Repair Technicians.
Repair surgical instruments.
Provide on the job coaching to local Repair Technicians.
Ensure daily operations are performed effectively (ie: safety, mobile unit operations and Customer requirements).

Benefits

Extensive training and development
Career progression path with growth and training opportunities
Competitive pay, overtime opportunity and annual merit review and incentive plans
Uniforms and all necessary tools provided
Business travel and all related expenses paid
Medical, vision, prescription, dental and life insurance
401(k) with a company match
Paid holidays and time off
Tuition assistance
Eligible for bonus participation