Repair Product Supervisor/Manager

WNC Corporation•Milpitas, CA

13d•Remote

About The Position

We are a leading company in the wireless broadband communications industry looking for talented professionals with a winning attitude. This role involves managing repair projects from quote acceptance through final delivery, coordinating with various teams, monitoring progress, and ensuring project success. The position supports continuous improvement initiatives and resolves customer concerns.

Requirements

3–7 years of experience in project management, repair operations, manufacturing, maintenance, or industrial services.
Strong understanding of repair processes, scheduling, and operational workflows.
Experience managing multiple projects simultaneously in a fast-paced environment.
Proficiency in Microsoft Office Suite.
Excellent communication, organizational, and problem-solving skills.
Project planning and coordination
Budget and cost management
Customer relationship management
Technical document review
Vendor and subcontractor management
Time management and prioritization
Leadership and team collaboration

Nice To Haves

Bachelor’s degree in Business, Engineering, Project Management, or a related field preferred.
PMP certification preferred, but not required.
Mandarin proficiency preferred, but not required.

Responsibilities

Manage repair projects from quote acceptance through final delivery.
Develop project schedules, budgets, and resource plans.
Coordinate with engineering, operations, procurement, quality, and logistics teams to ensure project milestones are achieved.
Monitor project progress and provide regular status updates to customers and management.
Review repair scopes, technical documentation, and customer requirements.
Identify project risks and implement corrective actions to minimize delays or cost overruns.
Ensure compliance with company procedures, safety standards, and regulatory requirements.
Manage subcontractors and third-party vendors.
Track project costs, labor hours, and material usage to maintain profitability.
Lead project meetings and maintain accurate project documentation.
Support continuous improvement initiatives to improve efficiency and customer satisfaction.
Resolve customer concerns and escalate critical issues when necessary.