Repair Planner - ACX Kildonan

AutoCanada Inc. • Winnipeg, MB

1d • Onsite

About The Position

As an Repair Planner, you will play a crucial role in assessing vehicle damage and providing accurate cost estimates for repairs. You will work closely with customers, insurance adjusters, and technicians to ensure that all repairs are completed efficiently and to the highest standards.

Requirements

• Minimum of 1 year experience in a Collision Centre Estimator role
• Ability to be professional and deliver exceptional service to clients
• Excellent verbal and written communication, combined with the ability to interact and gain the support of senior leadership and other decision makers
• Strong organizational and time management skills
• Ability to manage priorities, perform a variety of tasks and meet required deadlines and targets
• A person who is a team player, of high integrity who is trusted by others and consistently honors their commitments
• Detail oriented, self-motivated and resourceful
• Excellent skills in Word, Excel and PowerPoint. Highly skilled in standard office software (MS Office, SharePoint, etc.)
• Must possess a valid driver's license and a safe driving history
• Must be able to drive a manual transmission

Responsibilities

• Serve as a point of contact to clients during the entire repair process
• Examine and evaluate the client’s vehicle to determine the extent of damage including structural, body, mechanical, electrical and interior damage
• Write comprehensive estimates and supplements for comprehensive OEM repairs
• Inspect vehicles throughout the repair process for quality control to ensure the entire repair is completed to client, Insurance and OEM standards
• Set customer expectations of required processing procedures and communicate the repair plan
• Update and inform clients on completion times, costs and any possible changes regarding the status of the repair process
• Compliance with all corporate policies and procedures, proper repair procedures, legislative changes, and industry trends
• Provide exceptional customer service to our valued clients
• Demonstrate and champion a healthy and safe working environment

Benefits

• Competitive Compensation and Benefits Package
• Employee Vehicle Purchase & Service Plans
• Employee and Family Assistance Programs
• Company-wide appreciation events and contests throughout the calendar year
• Professional development and the opportunity to grow your career

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees