REO Closing Coordinator, Default Services - REO
About The Position
ServiceLink is seeking an REO Closing Coordinator for its Default Services team. The role coordinates assigned file closings within required timelines and manages the tasks involved in finalizing each closing. The coordinator prepares accurate closing documents in accordance with state requirements and client instructions, monitors work in progress to meet the company’s two-hour client turnaround commitment, and works with lenders, sellers, brokers, borrowers, clients, agents, internal staff, and asset management companies. Applicants must be authorized to work in the United States full-time and must not require employment visa sponsorship now or in the future.
Requirements
- High school diploma or equivalent.
- Practical work experience in the real estate industry and/or a vendor management servicing company.
- Working knowledge of real estate titles, deed preparation, and closings.
- Proven customer service skills and exceptional customer service capability.
- Advanced computer skills and proficiency with Microsoft software products.
- Excellent follow-through and organizational skills.
- High energy and a positive attitude.
- Ability to work within set time frames and meet definite deadlines.
- Currently authorized to work in the United States on a full-time basis without requiring employment visa sponsorship now or in the future.
Responsibilities
- Coordinate assigned file closings and all aspects of the closing process within required timelines.
- Prepare accurate closing documents in accordance with state requirements and client instructions.
- Monitor and prioritize work-in-progress reports to meet the company’s two-hour turnaround commitment to clients.
- Review title commitments for clearance and completeness, including payoffs, taxes, homeowners association items, and effective-date schedules within company policy guidelines.
- Obtain lender, seller, and/or broker approval of loan closing documents and provide requested documents.
- Confirm closing dates, locations, documentation, and funds due at closing with borrowers and all relevant parties.
- Prepare daily reports and schedules, manage funding and policies, handle rejected documents, and complete other assigned reports.
- Address inquiries from clients, sellers, buyers, agents, internal staff, and asset management companies professionally and promptly.
- Maintain professional communication with team members, the team leader, management, and internal and external clients.
- Ensure funding conditions are met in accordance with state and client instructions.
- Prepare deeds within client timelines and specifications.
- Cut checks to payees and wire funds to sellers within client-directed timelines.
- Confirm file setup with disbursements.
- Resolve post-closing issues promptly, including lender, recording, and policy rejections, and resolve rejected documents.
- Attend and participate in bi-weekly team meetings, arriving on time and prepared.
- Perform other duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
High school or GED
