Rentals Customer Service

Midway Building Supply • Tonasket, WA

3d • Onsite

About The Position

Provides rentals service to include, obtain rental equipment, total bill, receive payment, and make change for customers in a knowledgeable, professional manner. This position will be performed onsite at our store. Remote work is not available for this role.

Requirements

• Excellent oral and written communication skills.
• Excellent customer service skills.
• Ability to compute discount, interest, profit, and loss; commission, markup, and selling price; ratio and proportion, and percentage; to calculate surfaces, volume, weights, and measures.
• High School Diploma or GED diploma preferred.
• 1-2 years of customer and industry experience preferred.
• Requires the ability to lift files (up to 5 lbs.), open filing cabinets (up to 5 lbs. of force) and seldom bend or stand on a stepstool as necessary
• Frequently use hands/fingers to handle or feel (operate, active, use, prepare, inspect, place, detect, position)
• Alternating frequent standing and walking, with occasional sitting

Responsibilities

• Determines customer needs and ensures customers are provided with the best products and services to satisfy their needs.
• Assists in providing knowledge to customer about rentals, including prices and availability.
• Recommends or obtain rental tools or equipment for customer and sells appropriate add-ons.
• Total price and tax on rentals selected by customer, using point of sales devise to determine bill; receives payment, and makes change.
• Prepare minor estimates to be verified by supervising employee.
• Maintain quality store presentation.
• Maintain rental items, ensuring they are clean and in working order for the next customer.
• May keep record of sales, prepare inventory of stock, or order merchandise.
• Process rental returns and ensure returned items are returned to the proper storage area.
• Assist customers with any problems or concerns they might have.
• May perform other duties as assigned.

Benefits

• Affordable health and dental insurance via a national network.
• HSA employer contributions.
• Employer paid vision insurance.
• Employer paid life insurance.
• Excellent paid time off, including your birthday!
• 401k options.
• Strong commitment to training, professional development and career advancement.
• Product discounts.
• Tons of other incentives, reward & recognition opportunities, and voluntary benefits!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED