Rental Technician
MOUNTAIN CAPITAL PARTNERS•FLAGSTAFF, AZ
•Onsite
About The Position
Responsible for sizing and fitting guests with proper ski/snowboard equipment and providing excellent guest service to ensure a great customer experience. Not only does a rental technician prepare rental equipment for the guest, they are also responsible for informing the guest on how to properly use the equipment and answer any questions guests may have. A rental technician must be friendly and helpful to both teammates and guests.
Requirements
- Basic knowledge of Arizona Snowbowl
- Obtain current binding certifications for companies carried in the shop (Tyrolia, Elan, Look, etc)
- Ability to work in a fast paced environment
- Possess excellent teamwork skills
- Certification of proper helmet fitting and safety (Provided by Manager)
- SDS Certification (Provided by Manager)
- Training in proper boot fitting (Provided by Manager)
- Certifications through proper ski companies (Provided by Manager)
- Must attend all training hosted by rental manager and supervisor
- Able to stand for long periods of time
- Lifting up to 25 pounds
- Product Knowledge
- Great people skills
- Basic computer knowledge
- Attention to detail and organization of the rental shop
Nice To Haves
- Cleaning/maintaining lodge and department areas such as tech stations, boot and ski racks, common areas, ect
- Snow and Ice removal as required
Responsibilities
- Assist teammates with the setup and break down of the rental shop
- Assist guests with boot selection and proper fitting
- Issue proper equipment according to training, information given and customer's request
- Adjust equipment in accordance with manufacturer's specifications.
- Uphold Snowbowl policies and procedures
- Effectively answer guest questions in regards to ski area, rental procedures, and equipment
- Responsible for contributing to inventory management.
- Retrieve and return equipment from various locations, lost and found equipment logs, etc.
- Inspect snowboards, skis, bindings, boots, helmets and poles for damage, malfunction, and compatibility
- Keep a clean and tidy work space
- Any other reasonable tasks and duties as assigned for the success of the company wide operations
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
