Rental Supervisor

HYLAND HILLS PARKS & RECREATION • Denver, CO

5d • $17 - $17 • Onsite

About The Position

The Rental Site Supervisor is a part-time position responsible for serving as the on-site representative for facility rentals at Hyland Hills community facilities. Supervisors oversee rental activities, ensure compliance with facility policies, provide customer service support to renters, and help maintain a safe, clean, and welcoming environment. This position supports rentals at the Carl Park Community Center and Baker Community Center. Rental Site Supervisors are assigned shifts based on facility rental schedules and staff availability.

Requirements

• Strong customer service and communication skills.
• Ability to work independently with minimal supervision.
• Ability to remain professional and enforce facility policies when necessary.
• Ability to respond calmly and appropriately to emergencies or difficult situations.
• Must be reliable, punctual, and detail-oriented.
• Evening and weekend availability is required.

Responsibilities

• Prior to each rental, arrive before the scheduled rental start time, unlock the facility, disarm the security system, and conduct a facility walk-through to identify any existing damage, safety concerns, or cleanliness issues. Welcome renters and provide access to the facility.
• During rentals, verify the renter's reservation date, time, and location. Ensure renters comply with all facility rules, policies, and rental agreement requirements. Remain on-site throughout the duration of the rental. Provide renters with access to approved facility amenities, including kitchen facilities, refrigerator, and microwave oven (when permitted). Provide facility Wi-Fi access when needed. Supply cleaning materials and encourage proper facility care during the event. Answer questions and provide customer service support to renters. Monitor facility usage and address concerns as they arise. Notify the Guest Services Coordinator of any incidents, facility concerns, policy violations, or emergencies, and contact emergency services or law enforcement when appropriate.
• Following each rental, review the rental checkout checklist with the renter. Verify that the facility has been cleaned and returned to its original condition. Inspect the facility for damages, missing items, or policy violations. Secure and lock the facility. Report any issues, damages, incidents, or maintenance concerns to the Guest Services Coordinator.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed