RENTAL SALES SUPERVISOR

Carter Machinery•Clear Brook, VA

17h•Onsite

About The Position

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Rental Sales Supervisor in Winchester, Virginia. The Rental Sales Supervisor position is responsible for supervising operational areas of the rental store, including inside sales activity, transportation of equipment and maintaining fleet inventory readiness. The individual in this position will also work with the service department supervisors to ensure customers' needs are met at the highest level.

Requirements

Experience in the Rental Equipment or Construction Service Industry.
Thorough understanding of rental service operations.
Must be a good listener with excellent written and verbal communication skills.
Excellent customer satisfaction skills and the ability to build strong internal and external relationships.
Strong PC skills and the ability to self-develop and adapt to changing technology.
Must be able to handle large volumes of work in a fast-paced environment.
Must be able to quickly evaluate facts and maintain good judgment when making decisions.
Must have an excellent driving record.
Frequent travel is required – overnight or out of town via car or airplane.
Must be able to work shifts needed, including days, nights, and/or weekends to meet customer demands.

Nice To Haves

Previous supervisory experience in a service-related industry.
Bachelor’s degree in a related field or equivalent industry experience.

Responsibilities

Supervising operational areas of the rental store, including inside sales activity, transportation of equipment and maintaining fleet inventory readiness.
Working with the service department supervisors to ensure customers' needs are met at the highest level.
Effectively market equipment rentals and sales to customers.
Monitor business environment to support and guide management in identifying and addressing business opportunities and challenges.
Promote a positive customer experience.
Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way.