Rental Counter Supervisor
About The Position
Avis Budget Elko is currently hiring for a supervisor counter agent to work both mornings and 1 hr. in the evenings. This position duties include but is not limited to: Operate the computer counter agent control system in all relevant areas efficiently, open and close rental contracts accurately, contract modification, print and update manifest etc. Clean vehicles (washing, vacuuming, etc.) and prepare for rental. Occasionally help shuttle rental vehicles to and from other locations. Address customer inquiries, such as, explanation of charges, vehicle damages, directions, etc. Promote and sell coverages and upgrades (additional insurance, GPS, upgrade in rental type, etc.). Perform general office duties such as answering phones, photocopying, and maintaining a clean and professional work space. Support a team environment by assisting other agents and/or other areas when needed.
Requirements
- High School Diploma or equivalent
- 1 year of customer service experience (retail, sales, or travel industry preferred)
- Professional communication skills and problem resolution experience
- Proficient in general office equipment i.e. fax machines, calculators, photocopiers, etc.
- Must have a valid driver’s license with no more than two moving violations and/or at fault accidents in the past 3 years.
- Must be able to pass a drug and background check
- Must work weekends
Responsibilities
- Operate the computer counter agent control system in all relevant areas efficiently
- Open and close rental contracts accurately, contract modification, print and update manifest etc.
- Clean vehicles (washing, vacuuming, etc.) and prepare for rental
- Occasionally help shuttle rental vehicles to and from other locations
- Address customer inquiries, such as, explanation of charges, vehicle damages, directions, etc.
- Promote and sell coverages and upgrades (additional insurance, GPS, upgrade in rental type, etc.)
- Perform general office duties such as answering phones, photocopying, and maintaining a clean and professional work space
- Support a team environment by assisting other agents and/or other areas when needed
Benefits
- Medical, Dental, Vision & 401(k) for full time employees.
- Full training to learn the business and better your career.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
