Rental Quality Assurance Representative - FT

Avis Budget Group•Philadelphia, PA
•Onsite

About The Position

We’re hiring immediately! No experience necessary! Do you take pride in attention to detail and enjoy staying active while making sure things are done right? If you like working outdoors, being hands-on, and knowing your work directly contributes to a great customer experience, join the Avis Budget Group team at our airport locations. This role is a great fit for individuals from retail, warehouse, service, or other hands-on backgrounds—no prior travel experience required. You will inspect the interior and exterior of our vehicles to ensure each one meets our quality and safety standards and is ready for our customers. This includes entering vehicle status and inspection details into a mobile handheld device, coordinating the movement of cars around our airport lots, and assisting customers as needed with professionalism and care. Your attention to detail and commitment to quality help ensure customers receive clean, reliable vehicles and a positive rental experience.

Requirements

  • Valid Driver’s License
  • Basic computer skills (typing, data entry)
  • Strong attention to detail with a commitment to quality and safety
  • Customer-focused mindset with professionalism and care
  • Willingness to work outdoors and stay active
  • Flexibility to work all shifts
  • Must be able to stand, walk, enter and exit vehicles for prolonged periods, and drive a variety of vehicles
  • Must be 18 years of age and legally authorized to work in the United States
  • This position requires regular, on-site presence and cannot be performed remotely

Nice To Haves

  • 6 months retail, service, or customer-facing experience in a fast-paced environment is a bonus

Responsibilities

  • Inspect the interior and exterior of vehicles to ensure they meet quality and safety standards.
  • Enter vehicle status and inspection details into a mobile handheld device.
  • Coordinate the movement of cars around airport lots.
  • Assist customers as needed with professionalism and care.

Benefits

  • Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)
  • On-the-job training
  • Paid time off
  • Medical, dental and other insurance
  • Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
  • Retirement benefits (401k)
  • Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars
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