Rental Operations Coordinator

WMH•Charlotte, NC

2d•$22 - $26•Onsite

About The Position

WMH Solutions is growing, and we're looking for a highly organized, detail-oriented Rental Operations Coordinator to help support one of the Southeast's fastest-growing equipment rental fleets. In this role, you'll coordinate equipment movement, rental fulfillment, fleet visibility, logistics, inventory accuracy, vendor relationships, and customer support activities that keep our customers operating and our business moving. Due to continued growth of our rental fleet and increasing customer demand across the Southeast, we're expanding our operations team and adding a Rental Operations Coordinator to support our growing business. This position plays a key role in ensuring rental equipment is available, properly tracked, delivered on time, accurately documented, and supported throughout the rental lifecycle. This position is ideal for someone currently working in equipment rental, dispatch, logistics, fleet administration, dealership operations, transportation coordination, industrial operations, or operations support who is looking to grow their career with an established industry leader. If you enjoy fast-paced operations, solving problems, coordinating moving pieces, and keeping customers running, this could be an excellent fit.

Requirements

2+ years of experience in equipment rental, logistics, dispatch, fleet operations, dealership operations, rental coordination, operations administration, or a related operational support role
Experience coordinating multiple priorities simultaneously in a fast-paced environment
Experience with purchase orders, invoicing, inventory management, equipment tracking, or rental documentation
Strong Microsoft Office skills, including Excel and Outlook
Strong communication, organizational, and customer service skills
Ability to work cross-functionally with customers, vendors, branch teams, service teams, and leadership
Strong attention to detail and problem-solving ability

Nice To Haves

Experience in one or more of the following areas is strongly preferred: Equipment Rental, Material Handling Equipment, Forklift Dealerships, Heavy Equipment, Construction Equipment, Fleet Operations, Logistics Coordination, Transportation or Dispatch, Industrial Operations, Distribution & Warehousing, Dealership Operations, Operations Administration
Experience working with ERP systems, rental management software, or similar business systems preferred
Forklift or material handling industry experience
Equipment rental experience
Fleet management experience
Dealership operations experience
Experience supporting rental equipment, fleet utilization, logistics scheduling, or service coordination

Responsibilities

Coordinate incoming rental requests from customers and internal teams
Schedule equipment deliveries, pickups, transfers, and returns
Monitor fleet availability, equipment readiness, and rental status
Coordinate re-rent equipment through approved vendors and partners
Support rental fleet utilization, equipment tracking, and operational visibility
Maintain accurate rental records, documentation, and system updates
Coordinate equipment movement between branches and customer locations
Monitor inventory levels, equipment status, and fleet availability
Conduct inventory audits and help resolve fleet discrepancies
Assist with equipment allocation, transfer coordination, and fleet planning
Support operational reporting and equipment visibility initiatives
Create and manage purchase orders
Process vendor invoices and resolve discrepancies
Support rental billing activities and documentation
Maintain accurate ERP system and rental management system records
Track fleet-related operational data, rental activity, and support records
Serve as a communication hub between customers, vendors, and internal teams
Provide rental updates to customers and internal stakeholders
Coordinate with sales, service, transportation, logistics, and operations teams
Help ensure smooth execution throughout the full rental process
Support urgent operational needs with professionalism and follow-through