Rental Manager

MOUNTAIN CAPITAL PARTNERS•Crescent Lake Jct, OR

19h•Onsite

About The Position

The Rental Manager will oversee all aspects of our rental operations, ensuring that guests have access to high-quality equipment and exceptional service throughout their visit. Willamette Pass Ski Resort where the company purpose is to Give People the Freedom to Ski while providing high-quality service to our guests.

Requirements

Proven experience in rental operations management or a similar role within the hospitality or outdoor recreation industry.
Must be 18+ years old
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Proficiency in budget management and financial analysis.
Knowledge of ski/snowboard equipment and industry trends.
Ability to adapt to changing priorities and work effectively in a fast-paced environment.

Responsibilities

Oversee the day-to-day operations of the rental department with an emphasis on teamwork and successful daily team operations.
Effectively recruit, hire, train, and supervise rental operations staff.
Ensure staff members are properly trained and maintain required certifications/documentation.
Maintain inventory levels and oversee purchasing of equipment.
Develop and execute a rental rotation plan.
Create and manage department budget, ensuring expenses are within allocated resources.
Work closely with guest services and ski school to enhance rental programs and services.
Maintain certification from binding manufacturers and stay informed about current technical developments in the industry.
Gather purchase request forms, invoices, and track all rental purchases and expenses.
Create a yearly demo fleet based on guest preferences and industry trends.