Rental Manager

FirstService Residential•West New York, NJ

3d•Hybrid

About The Position

Manage and administer the day-to-day operations of an assigned portfolio of rental communities. This role involves overseeing all aspects of property management, including financial administration, resident relations, staff supervision, and ensuring compliance with all regulations and company policies. The Rental Manager acts as a key liaison between building owners, tenants, vendors, and management, and is responsible for preserving client assets and generating income.

Requirements

Bachelor’s Degree or equivalent relevant work experience
2 or more years of Multi-family management
Possess working knowledge of budgets and fiduciary responsibility
Demonstrated decision making ability
Demonstrated written and verbal communication skills

Responsibilities

Responsible for daily management of a rental portfolio.
Monitor cash funds of the property.
Participate in budget and variance reporting process.
Assist leasing with the renewal offers for all expiring leases.
Develop and maintain master turn list to track work needed in unit turns.
Walk vacant units.
Assist with move in and move out process.
Interface and maintain relationship with residents.
Respond to all communications in a timely and professional manner.
Familiarity with all contracts, proposals, etc.
Attend weekly/monthly meetings with ownerships and assist with Management updates to ownership.
Assist General Manager with construction projects and capital improvements.
Communicate regularly with residents.
Assure the appropriate insurance requirements are in place with vendors.
Oversee maintenance requirements of properties and resident requests.
Handle all invoice payments and ensure budgeted properly.
Commencement of legal cases (non-pay, nuisance, etc).
Commencement of collection cases.
Draft arrears reports.
Handle eviction proceedings.
Knowledge of rent control guidelines.
Oversee building staff, scheduling, employee concerns, meetings, etc.
Review and approve weekly payroll for building staff.
Ensure building staff is properly dressed in uniform and order items as needed.
Responsible for monitoring illegal sublets & AirBnB rentals.
Reply to media related building reviews, i.e. Yelp.
Prioritizing building purchases and repairs.
Comply with all codes and regulatory requirements.
Correcting any violations received. Responsible for taking immediate action when a violation is issued.
Ensure implementation of safety and security safeguards and procedures are properly managed.
Interface with internal departmental personnel.
Act as liaison between building owners, tenants, vendors and management.
Conduct thorough interviews for potential building open positions, temp positions, etc.
Responsible for coordination of background and hiring paperwork of potential new hires.
Regularly seek, evaluate and execute methods to preserve client cash and capital and bring in additional income.
Available during emergency situations.
Perform regular property inspections to ensure building safety, maintenance, cleanliness, etc.
Responsible for communication of mechanical/building deficiencies and issues with building staff and any other parties involved.
Assist in obtaining/maintaining TCO/CO for property.