Rental & Leasing Administrator

SELECTRANSPORTATION RESOURCES•Houston, TX

3d•Onsite

About The Position

The Rental & Leasing Administrator is responsible for supporting the daily administrative operations of the Rental and Leasing department. This position assists with rental and lease contract processing, customer billing, vehicle documentation, mileage reporting, insurance tracking, and customer communication. The role requires strong attention to detail, good organizational skills, and the ability to interact professionally with customers, coworkers, and vendors.

Requirements

High school diploma or GED required.
Strong attention to detail and organizational skills.
Ability to communicate professionally with customers, coworkers, and management.
Ability to manage multiple tasks and follow established procedures.
Basic computer skills required.

Nice To Haves

Prior clerical or administrative experience preferred.
Prior customer service experience preferred.

Responsibilities

Open and close rental contracts accurately and timely.
Process weekly rental customer billing.
Process monthly lease customer billing.
Collect monthly mileage information using the Geotab telematics platform.
Maintain accurate vehicle registration data and related records.
Track customer insurance certificates and follow up as needed.
Process rental and lease rate adjustments.
Dispatch and receive vehicles, including brief outdoor activity when vehicles are picked up or returned.
Maintain rental contract files, dispatch records, and other department documentation.
Communicate with customers and coworkers in person, by phone, and by email.
Assist with general clerical and administrative duties for the Rental and Leasing department.
Use department software and systems to enter, update, and retrieve information.
Maintain a high level of accuracy, confidentiality, and professionalism in all work performed.