Rental Fleet / Yard Coordinator (Internal)
About The Position
Pape’ Material Handling is seeking a highly motivated Rental Coordinator to join their growing team in Kapolei, HI. This role is dynamic and multi-faceted, serving as the primary point of contact for customers renting equipment and ensuring a great customer experience. The position involves managing inbound and outbound rentals and inside sales via phone and walk-in, providing outstanding customer service, processing orders accurately and efficiently, and meticulously recording daily activity for timely follow-up. The ideal candidate is detail-oriented, enjoys working with people, and possesses a winning attitude.
Requirements
- Excellent computer skills including Word, Excel, Outlook, and the ability to learn internal computer systems.
- Excellent communication and customer relations skills.
- Extensive knowledge of the rental equipment industry.
- Ability to operate various types of equipment.
- Ability to thrive in a team environment.
Nice To Haves
- Forklift certified
Responsibilities
- Managing inbound and outbound rental and inside sales by phone and walk-in business.
- Providing outstanding customer service.
- Processing customer orders accurately and efficiently.
- Recording daily activity in detail to ensure timely follow-up on all future customer requests.
Benefits
- Competitive pay based on skills, training, and experience level.
- 401(k) & Roth 401(k) Retirement Plans with Company Match
- Medical, Dental, Vision and Prescription Insurance
- Flexible Spending Accounts (Flex Plans)
- Life Insurance
- Short- and Long-Term Disability Insurance
- Employee Assistance Program
- Online and Instructor-Led Training
- Tuition Reimbursement for Training Programs
- Progressive Vacation Plans
- Sick Leave
- Paid Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
