Rental Field Service Technician

Carter Machinery Careers • Rosedale, MD

2d • Hybrid

About The Position

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Rental Field Service Technician in Baltimore, Maryland. The Rental Field Service Technician applies advanced-level mechanical aptitude to perform maintenance and repairs to Caterpillar and allied rental equipment in the shop and at customer job sites; applies troubleshooting techniques and determines proper repair procedures; prepares parts requisitions.

Requirements

• Minimum of three years' experience performing advanced-level mechanical service and repairs to Caterpillar and related competitive equipment.
• High school diploma or GED, required.
• Must have thorough knowledge of engines, transmissions, electrical and other related components to troubleshoot and analyze unique and high level problems/issues quickly, and improvise using logic and critical thinking skills to make needed repairs.
• Must have advanced-level mechanical aptitude.
• Must have the ability to repair Caterpillar ad allied components and machines.
• Must be able to work independently and as part of a team.
• Must be able to interact with customers on a professional level.
• Must be a strong communicator with excellent verbal and written skills.
• Must be self-directed ad well organized with the ability to prioritize workload while providing excellent customer service.
• Demonstrates ability to learn and apply new knowledge.
• Proficient in use of technical software, databases and manuals.
• Excellent driving record required with the ability to obtain a CDL and/or DOT certification.
• Must be able to work additional hours as needed to meet business and customer demands.

Responsibilities

• Applies advanced-level mechanical aptitude to perform maintenance and repairs to Caterpillar and allied rental equipment in the shop and at customer job sites.
• Applies troubleshooting techniques and determines proper repair procedures.
• Prepares parts requisitions.
• Promote a positive customer experience.
• Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way.

Benefits

• Opportunities for overtime.
• Shift differential (if applicable).
• Health, dental and vision insurance.
• Paid time off.
• 401(k), $0.75 to $1.25 match up to 6%.
• Life and disability insurance.
• In-house training instructors/programs.
• Tuition reimbursement.
• Employee referral bonus program.
• Discounts: cellular phone service, computers, tooling, cars and trucks.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED