Rental Field Service Technician

Carter Machinery Careers•La Crosse, VA

20h•Hybrid

About The Position

The Rental Field Service Technician applies basic mechanical aptitude to perform maintenance and repairs to Caterpillar and allied rental equipment in the shop and at customer job sites; applies troubleshooting techniques and determines proper repair procedures; prepares parts requisitions. Join a Company That’s Built to Elevate You. At Carter Machinery, we don’t just offer jobs - we offer long-term careers defined by purpose, innovation, and impact. We’ve built an award-winning workplace where high achievers thrive, careers grow, and your work truly matters. Our legacy is strong, our vision is bold, and our future is built on investing in the growth and well-being of our people. Whether you're turning a wrench, managing operations, or supporting customers, you play a vital role in powering industries that moves the world forward.

Requirements

Minimum of three years' relevant heavy equipment field experience is required to be eligible for the $5,000 sign-on bonus. Candidates with less than 3 years' heavy equipment field experience are eligible for a $2,000 sign-on bonus.
Excellent troubleshooting and analytical skills
Basic mechanical aptitude
Able to perform repairs safely
Able to work independently and as part of a team
Able to interact professionally with customers and all levels of personnel within the organization
Strong communicator with excellent verbal and written skills
Self-directed and well organized with the ability to prioritize workload while providing excellent customer service
Demonstrates ability to learn and apply new knowledge
Proficient in use of technical software, databases and manuals
Able to function well in a fast-paced environment
Excellent driving record required with the ability to obtain a CDL and/or DOT certification
Able to work any shift and overtime as needed to meet business and customer demands
High school diploma or GED, required

Nice To Haves

Minimum two years’ experience performing mechanical service and repairs to Caterpillar and related competitive equipment

Responsibilities

Applies basic mechanical aptitude to perform maintenance and repairs to Caterpillar and allied rental equipment in the shop and at customer job sites
Applies troubleshooting techniques and determines proper repair procedures
Prepares parts requisitions
Promote a positive customer experience
Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way