RENTAL FIELD SERVICE TECHNICIAN

Carter Machinery • Lynchburg, VA

10h • Hybrid

About The Position

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Rental Field Service Technician in Lynchburg, Virginia. The Rental Field Service Technician applies basic mechanical aptitude to perform maintenance and repairs to Caterpillar and allied rental equipment in the shop and at customer job sites; applies troubleshooting techniques and determines proper repair procedures; prepares parts requisitions.

Requirements

• Minimum two years’ experience performing mechanical service and repairs to Caterpillar and related competitive equipment.
• High school diploma or GED required.
• Excellent troubleshooting and analytical skills.
• Basic mechanical aptitude.
• Ability to perform repairs safely.
• Ability to work independently and as part of a team.
• Ability to interact professionally with customers and all levels of personnel within the organization.
• Strong communicator with excellent verbal and written skills.
• Self-directed and well organized with the ability to prioritize workload while providing excellent customer service.
• Demonstrates ability to learn and apply new knowledge.
• Proficient in use of technical software, databases and manuals.
• Ability to function well in a fast-paced environment.
• Excellent driving record required with the ability to obtain a CDL and/or DOT certification.
• Ability to work any shift and overtime as needed to meet business and customer demands.

Responsibilities

• Perform maintenance and repairs to Caterpillar and allied rental equipment in the shop and at customer job sites.
• Apply troubleshooting techniques and determine proper repair procedures.
• Prepare parts requisitions.
• Promote a positive customer experience.
• Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way.

Benefits

• Health, dental and vision insurance.
• Paid time off.
• 401(k), $0.75 to $1.25 match up to 6%.
• Life and disability insurance.
• In-house training instructors/programs.
• Tuition reimbursement.
• Employee referral bonus program.
• Discounts: cellular phone service, computers, tooling, cars and trucks.
• $5,000 sign-on bonus for new hires ($2,500 after 90 days, $2,500 after 180 days).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees