Renter Counter

Tuckahoe Holdings, LLC•Valley Park, MO

6d•Onsite

About The Position

Gateway Dealer Network (GDN) is a leading Bobcat and compact construction equipment dealership in the U.S., serving 11 states. Due to continued growth, GDN has an exciting opportunity for a Rental Counter Person to join their team. In this role, you will provide top-notch customer service to walk-in and telephone customers, assisting them with rentals of various Bobcat equipment. You will be responsible for understanding customer equipment needs, negotiating rental agreements, and ensuring customer satisfaction through professional service and administrative skills.

Requirements

Strong customer service and communication skills.
Proficient in computer and administrative tasks.
A proactive attitude and ability to work in a fast-paced environment.

Nice To Haves

Bilingual (Spanish or other) preferred for some locations.

Responsibilities

Manage a fleet of Bobcat track loaders, excavators, and attachments.
Assist customers in selecting the right equipment and attachments for their needs.
Inspect equipment to ensure it is clean, well-maintained, and ready for rental.
Check in rental equipment upon return and work with the service department for any required maintenance or repairs.
Collaborate with the branch manager to review rental reports to maximize revenue and profitability.
Ensure all safety guidelines are followed with both the rental equipment and its transportation.
Schedule and manage transportation of rental equipment and maintain trailer inventory.
Work independently and as part of a team to deliver an outstanding rental experience.