Counter

Heritage DistributionNorth Kansas City, MO
Onsite

About The Position

Key Refrigeration Supply (KRS) is seeking a Counter Sales Clerk to join our team. KRS, part of Heritage Distribution Holdings and a subsidiary of Beijer Ref, has a long-standing reputation for providing top-notch wholesale products and exceptional service in the HVAC/Refrigeration industry. We are committed to earning and keeping our customers' business by offering expanded resources, global expertise, and trusted local service. This role involves direct customer interaction, assisting with product purchases, and maintaining the organization and stocking of showroom and warehouse areas.

Requirements

  • High School Degree or GED required
  • At least two (2) years’ experience in HVAC/R Industry
  • Ethical conduct
  • Excellent sales, customer service, and interpersonal skills
  • Excellent verbal and written communication skills
  • Excellent organizational skills and attention to detail
  • Ability to prioritize tasks, delegating when appropriate
  • Proficient with Microsoft Office Suite or related software
  • Product knowledge
  • Good understanding of ERP system
  • The employee must frequently lift and/or move objects up to 25 pounds.

Nice To Haves

  • Bachelor’s degree preferred
  • Two (2) years of Sales experience highly preferred

Responsibilities

  • Greet customers as they come into the branch or call on the phone
  • Order taking, invoicing and quoting
  • Research and place special orders with vendor or Purchasing Dept.
  • Verifying pricing accuracy
  • Prepare orders for will call, delivery or shipping
  • Follow up on Direct ships and Deliveries
  • Keep accurate and detailed notes
  • Cycle counting inventory
  • Keeping KRS email and calendar current
  • General housekeeping of the showroom and warehouse
  • Keeping showroom stocked
  • Help customers troubleshoot various technical issues
  • Performs other related duties as assigned
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