RENTAL COORDINATOR

Carter Machinery • Mechanicsville, VA

5h • $26 - $33 • Onsite

About The Position

Join a Company That’s Built to Elevate You. At Carter Machinery, we don’t just offer jobs - we offer long-term careers defined by purpose, innovation, and impact. We’ve built an award-winning workplace where high achievers thrive, careers grow, and your work truly matters. Our legacy is strong, our vision is bold, and our future is built on investing in the growth and well-being of our people. Whether you're turning a wrench, managing operations, or supporting customers, you play a vital role in powering industries that moves the world forward.

Requirements

• Self-starter able to work in a fast-paced environment with limited supervision.
• Exceptional customer satisfaction skills and the ability to build solid relationships.
• Excellent written, verbal and telephone communication skills.
• Technical aptitude.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedures manuals.
• Understanding and practice of effective sales techniques.
• Ability to calculate figures and amounts such as discounts and interest.
• Computer skills, including Microsoft products and other applications as needed.
• Ability to learn Caterpillar’s “Dealer Business System” (DBS) and related rental software programs.
• Ability to work additional hours to meet customer and business demands.
• Ability to multitask, have good organizational skills and ability to prioritize tasks with competing demands.
• Ability to work in a high volume, fast-paced environment.

Nice To Haves

• Experience in the equipment rental industry and knowledge of equipment applications.
• Demonstrated results in a customer service role.

Responsibilities

• Coordinating and processing rental agreements for customer rentals of Caterpillar and allied equipment.
• Performing tasks in support of the Rental team.
• Ensuring day-to-day execution of the rental business to reach acceptable sales and profit levels.
• Promoting a positive customer experience.
• Upholding the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way.

Benefits

• Health, dental and vision insurance
• Paid time off
• 401(k), $0.75 to $1.25 match up to 6%
• Life and disability insurance
• In-house training instructors/programs
• Tuition reimbursement
• Employee referral bonus program
• Tool allowances and tool loans
• Discounts on cellular phone service, computers, and vehicles
• Opportunities for overtime
• Shift differential (if applicable)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED