Rental Cashier - Palisades & Alpine

Palisade Ttahoe • Olympic Valley, CA

2d • Onsite

About The Position

This is a seasonal position at Palisades Tahoe, responsible for processing payments for the Rental Shop, operating the point of sale system, and assisting guests with rental equipment. The role requires excellent customer service, accuracy in transactions, and the ability to explain equipment features and safety. This position is not remote and applicants must be at least 18 years of age.

Requirements

• Applicants must be at least 18 years of age.
• High School Diploma or GED
• One to three months customer service or related experience and/or training; or equivalent combination of education and experience
• Effective communication skills, oral & written
• Strong sense of customer service & safety awareness
• Able to understand and follow verbal and written instructions.
• Have a neat & clean appearance in compliance with the company grooming standards.
• Punctual, able to report at scheduled start time.
• Work well as part of a team.
• Able to work in a fast paced environment while maintaining a high level of accuracy and courtesy.
• Must be capable of walking or standing 100% or more of a normal 8 hour work shift.
• Must be capable of occasionally carrying, lifting, pushing or pulling up to 50lbs.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus.

Nice To Haves

• Basic knowledge of hand tools.
• Trained and knowledgeable of ski/snowboard equipment, binding and boot function and use.
• Experience with a POS system
• A Motor Vehicle Record review may be required as part of your job.

Responsibilities

• Process payments for Rental Shop transactions and operate the point of sale system efficiently and accurately.
• Assist guests with rental equipment suitable for their needs and explaining safety features.
• Provide all customers and employees with top quality customer service in all situations at all times.
• Promptly acknowledge and greet every guest that enters the store.
• Accurately and efficiently ring up customer sales.
• Balance at end of shift, responsible for safe and accurate cash handling.
• Maintain a tidy and organized cashier area.
• Demonstrate expertise in product features and benefits of all retail items and rental fleet in the store.
• Determine guest needs by asking open ended questions and choosing the best equipment for them.
• Ensure all rental contracts are accurately completed.
• Explain in detail to the guest the operation and safety features of their rental equipment.
• Understand and show proficiency in the RTP POS system.
• Check that the proper equipment is returned, check for damage.
• Ensure the guest is satisfied with their rental experience and thank them for their business when they are leaving the store.
• Maintain cleanliness standards of shop and proper storage of equipment.

Benefits

• Free skiing + riding privileges to 17 iconic resorts including Palisades Tahoe, Mammoth Mountain, Steamboat, Solitude and more!
• Healthcare options for both Seasonal & Year-Round employees
• Generous discounts on outdoor gear, apparel, etc.
• 401(k) plan with generous company match
• Free and discounted lift tickets
• 25%-50% discount at Food & Beverage locations at Palisades & Alpine
• 40% discount at Palisades Tahoe operated retail stores, including The North Face, Patagonia, Oakley, and more!
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED