Rental Branch Manager - Philadelphia, PA

Foley Inc • Philadelphia, PA

4h • Onsite

About The Position

Oversee daily rental and service shop operations to drive fleet readiness, revenue performance, safety, and customer satisfaction. Manage daily workflow, prioritize operational needs, and ensure efficient use of resources. Review and analyze operational and financial metrics to support sound decision-making and branch performance. Coordinate fleet availability, maintenance, and repair activities to meet customer demand. Lead, coach, and support both union and non-union employees while fostering a positive, compliant work environment. Ensure adherence to Safety and EPA standards across all branch operations. Collaborate closely with Service, Operations, Finance, and Sales teams to ensure smooth internal workflows. Deliver a reliable, high-quality rental and service experience for customers. Drive improvements in branch efficiency, employee engagement, and overall customer experience.

Requirements

• High School Diploma or equivalent required.
• 7–10+ years of progressive experience in rental operations, service/shop management, or related heavy equipment industry leadership roles.
• Excellent communication and interpersonal skills; both verbal and written.
• Prioritizing tasks and meeting deadlines in a fast-paced environment.
• Experience with Microsoft Office, Excel, Word.

Nice To Haves

• Bachelor’s degree in Business Administration, Operations Management, Industrial Technology, or a related field, preferred.

Responsibilities

• Oversee daily rental and service shop operations to drive fleet readiness, revenue performance, safety, and customer satisfaction
• Manage daily workflow, prioritize operational needs, and ensure efficient use of resources
• Review and analyze operational and financial metrics to support sound decision-making and branch performance
• Coordinate fleet availability, maintenance, and repair activities to meet customer demand
• Lead, coach, and support both union and non-union employees while fostering a positive, compliant work environment
• Ensure adherence to Safety and EPA standards across all branch operations
• Collaborate closely with Service, Operations, Finance, and Sales teams to ensure smooth internal workflows
• Deliver a reliable, high-quality rental and service experience for customers
• Drive improvements in branch efficiency, employee engagement, and overall customer experience

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 101-250 employees