Branch Rental Manager
About The Position
A Branch Rental Manager has responsibility in sales or operations, provide front line contact with prospects, manage a large fleet of vehicles, match vehicle availability with customer, coordinate all aspects of customer's account and ensure complete customer satisfaction. This position is located at the Penske facility located at 4469 Steelway Blvd N in Liverpool, NY. Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske [https://www.gopenske.com/] to learn more.
Requirements
- Sales or operations responsibility
- Front line contact with prospects
- Manage a large fleet of vehicles
- Match vehicle availability with customer needs
- Coordinate all aspects of customer's account
- Ensure complete customer satisfaction
Responsibilities
- Listen to and resolve customer complaints regarding services, products, or personnel
- Monitor sales staff performance to ensure that goals are met
- Hire, train, and evaluate personnel
- Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business
- Direct and supervise associates engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services, such as pumping gasoline for customers
- Provide staff with assistance in performing difficult or complicated duties
- Plan and prepare work schedules, and assign associates to specific duties
- Attend company meetings to exchange product information and coordinate work activities with other departments
- Prepare sales and inventory reports for management and budget departments
- Formulate pricing policies on merchandise according to profitability requirements
- Support location and rental customers, including rental counter activities as needed
- Other projects and tasks as assigned by supervisor
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
