Rental Counter Associate

Acme Electric Motor Inc • Bismarck, ND

4d • Hybrid

About The Position

Acme Tools in Bismarck, ND is looking to hire a full-time Rental Associate. Do you thrive in a work environment where you are on the move? Are you a problem-solver who provides excellent customer service? Are you a go-getter who likes working outdoors, but doesn’t mind time in ‘the shop’ doing small repairs and maintenance and getting a little dirt on your hands in the process? Do you enjoy having evenings, most weekends, and holidays off? Would you like to join a stable and growing family-owned local company? If so, get ready to do your best work with Acme Tools. This Rental Associate position earns a competitive starting wage along with great benefits and perks. For 75 years, Acme Tools has continued to be a premier retailer of tools and equipment at our locations throughout North Dakota, Minnesota, and Iowa and online by serving contractors, woodworkers, and do-it-yourselfers with a wide selection of tools and equipment from all the major manufacturers. As a family-owned operation, we are employee-centric, family-friendly, community-involved, and growth-minded.

Requirements

• A valid Driver’s License with a clean driving record
• Computer skills and the willingness to learn new software
• Strong communication skills in person, over the phone, and through email
• The willingness to work indoors and outdoors in all seasons and ability to work a rotating Saturday shift
• Lift up to 70 lbs.
• Stand and walk for the duration of your shift
• Bend, squat, pull, push, and reach throughout your shift

Responsibilities

• Understanding customer needs, recommending the right tools and equipment, and managing contracts accurately.
• Loading, unloading, and organizing rental equipment in the yard.
• Professional communication with customers is crucial, whether over the phone, email, or in person, and you provide clear instructions on equipment safety and operation.
• Inspecting tools and equipment for damage and recording usage details are part of the routine, ensuring everything runs smoothly.
• Handling computer tasks like creating and closing service work orders.
• Troubleshooting equipment issues for customers, both in person and on the phone.
• Maintenance plays a significant role, involving regular checks, fluid changes, filter replacements, and more.
• Contributing to inventory management with daily reports and schedule ongoing equipment maintenance.
• Prioritizing safety standards while effectively and efficiently completing assigned tasks.

Benefits

• 6 paid holidays
• employee discounts
• generous PTO you start earning on your first day
• medical and dependent care flexible spending accounts
• traditional and Roth 401(k) plans with company matching
• 100% company-paid group life insurance along with short and long-term disability
• medical, dental, vision, and other insurance options

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed