Renewals Specialist
About The Position
You'll lead end-to-end commercial renewal motions and contract modernizations for a designated book of accounts, aligning subscription commitments with client usage to drive long-term retention. Drawing on your commercial expertise and analytical background, you'll manage proactive orchestration ahead of renewal dates, streamline quote-to-cash workflows, and build scalable playbooks that power an expanding operational function. This is a full-time, exempt position based in our Oakland, CA office with a hybrid work schedule: in office M/W/Th with the option to work from home on Tu/Fr.
Requirements
- At least 4+ years of experience in SaaS renewals, commercial sales, or revenue operations, with a proven track record of managing end-to-end contract negotiations.
- Commercially minded and analytical, adept at evaluating usage data and metrics to structure mutually beneficial renewal agreements.
- Comfortable managing a dynamic book of renewals, balancing high-touch commercial discussions with streamlined, process-driven workflows.
- A builder at heart who thrives in a dynamic environment, excited to contribute ideas and refine playbooks for a growing operational function.
- Practical experience navigating CRMs and Quote-to-Cash platforms (such as Salesforce and Ironclad) and are comfortable utilizing automation tools to drive efficiency.
- Authorized to work in the United States. Everlaw is not sponsoring U.S. employment visas for this role.
Responsibilities
- Own the end-to-end renewal lifecycle for a designated book of accounts, managing usage analysis, quote creation, approvals, and order form execution.
- Lead commercial conversations with customers to guide contract modernizations, aligning subscription terms with platform usage and business requirements.
- Partner cross-functionally with Account Executives and Customer Success Managers to streamline renewal workflows, maintain accurate pipeline forecasting, and ensure seamless customer handoffs.
- Leverage internal quote-to-cash systems and automation tools to efficiently manage active renewal cycles across both high-touch and scaled client segments.
- Maintain clean pipeline forecasting, system hygiene, and compliance across internal tools such as Salesforce and Ironclad.
- Contribute to the continuous improvement of renewal playbooks, best practices, and operational processes as the function expands.
Benefits
- Comprehensive medical, dental, and vision coverage
- Flexible Spending Accounts for health and dependent care expenses
- Membership to Modern Health to support mental health and wellness
- Paid parental leave
- Company-sponsored life and disability insurance
- Competitive equity grants
- 401(k) plan with company matching of up to 4% of eligible annual compensation
- 17 paid vacation days, 11 federal holidays, and paid sick leave
- Four "Everlawlidays" (additional paid company-wide days off) per year
- Annual allocation for learning & development and relevant professional membership dues
- Hybrid work with regular work-from-home days and flexibility for life's logistics
- Monthly home internet reimbursement, plus a stipend for your desk setup
- Catered lunch each workday, plus snacks and company-wide events in our offices
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
