Renewals Representative
Wasabi Technologies
•$90,000 - $110,000•Remote
About The Position
Wasabi’s Renewals Representative is part of the Renewals Team within Customer Success and works remotely. The role focuses on account development, customer retention, and expansion, with responsibility for developing customer relationships across both Channel and Direct teams. Wasabi seeks a sales-oriented professional who values creativity and customer engagement.
Requirements
- Bachelor’s degree.
- One to two or more years of technology inside sales experience; storage experience is a plus.
- Professional verbal and written communication skills.
- Ability to plan and set goals with discipline.
- Self-motivation, drive, and a strong commitment to professional development.
- Experience using a CRM database; HubSpot and Salesforce experience is a plus.
- Competitive nature and passion for sales.
- Proven history of exceeding sales retention or growth quotas.
- Ability to work well in a team environment and build territory plans and strategies.
- Ability to handle multiple tasks efficiently and professionally.
- Strong attention to detail and organizational skills.
- Enthusiasm for the challenge of working at a start-up.
- Desire to think creatively to create a unique yet streamlined customer experience.
Nice To Haves
- Experience with renewal automation, AI, and playbooks.
- Storage experience.
- Experience working in the Channel with distributors and resellers.
- Experience with HubSpot or Salesforce.
Responsibilities
- Lead customer review calls to assess customer experience, current product usage, changes in IT environments, and growth opportunities.
- Build and document renewal quotes, process orders, and compile account history in the company CRM database.
- Collaborate with internal and external organizations, including distributors and value-added resellers across the Channel and Direct teams.
- Meet or exceed individual and team sales quotas quarterly and annually.
- Accurately adhere to Wasabi policies and procedures.
- Continuously assess account risk and proactively engage customers who may be at risk of leaving.
- Prepare for and participate in business development team meetings.
Benefits
- Equity.
- A comprehensive benefits package designed to support professional growth and personal well-being.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
